OH MAN you just reminded me of this stupid motherfucker from my shift last night. He picked up a mobile order, which was a highly custom mocha frap.

He looks at me while drinking it and says 'Was this the only thing on the order?' and I reply 'Well sir what's the name on the order?'

He says 'Victor'. I immediately realize that's NOT the name on the mobile order he's currently drinking. That mobile order said 'Moose and Frog' for the name.

I say 'Sir that's not your order, I'm going to have to remake that because you've been drinking it'.

So he laughs, takes another couple long gulps, and hands it back to me with this shit eating grin on his face.

The best part? This motherfucker's actual order was an iced coffee.

So either he was legally brain dead or just wanted to take someone else's frap.

The number of times I've been asked if we heat up the grilled cheese sandwiches which are covered in butter and on the refrigerated shelves is startling

This is literally the biggest unanimous pet peeve of all my coworkers. Once during rush I was working pos and there was only one person working bar, and this guy asks my coworker if he can get a cup for water and my coworker looks at him and goes “it might take a few minutes sir” and the guy rudely says back to him “why it’s just a water?” and my coworker says “well I have to get all these drinks done for the people that waited in line before I can get a drink for someone that didn’t wait in line.” He’s my hero.

The Starbucks next to my apartment just sets out a bunch of tall cups next to a water dispenser. I supposed they got tired of the same thing.

I’ve started just saying, “Sure, you can order one up front.” and just turn away. 🤷🏻‍♀️ It needs to be put in anyway for labor, right? Not my problem. When it’s a sticker, it’s my problem.

I think some of them do that because they’re under the impression they will have to pay if they order it at the register? It seems to be a pattern for some people

I hate when people read the sticker, then turn the cup towards me and say, “is this mine?”

Like I’m sorry... but if it says your name... and it’s the drink you ordered... then YES

At a Tarbucks they are. Unfortunately. We don’t do “plays.” Not enough staff. 😞

‘YOU NEED TO LISTEN BETTER’ 🙃🙃🙃

Ma’am you need to learn to read! I once called out an iced mocha for a Taylor that clearly had TAYLOR written on the side and this Karen who had JUST finished paying tried to walk up and grab the drink and I had to stop her and tell her that wasn’t her drink, then she asked where hers was, so I asked her which one was hers and she had an iced chai that was three drinks away

"what's your fucking **name**."

I love when Todd’s do that and I’m looking right at them bc I know it’s their drink and they’re still not fucking grabbing it.

This needs to be a position offered by any company other than Starbucks, obvs. Pay based on how much one can berate unruly customers. No sick time needed, just come in and cough on rude ppl’s drinks/food. Bonus pay for chasing out idiots if they stop coming to the store. Etc.

I did this before I became a partner, and I still do it as a partner. 🤦‍♀️

I think it's neat to watch the way other stores are run, or where they keep their stock in comparison to mine for the storefront to run.

It’s not a problem if you’re just watching bc it’s interesting. We have a bar-style seating area right next to our hand off plane and I love talking to the customers that sit and drink there when I’m barring. It’s when people crowd bc they think I’ll get their drink faster that I get extremely irritated.

My husband does this too! He says it’s really interesting as well and loves watching the drinks be made. since I started working there I tell him to either sit down by the hand off at our little bar or go find a place to sit because the person making drinks may not like it lol

I know not to stare but sometimes my toddler really wants to watch people make drinks. I make sure we aren’t in the way and I hold him over my shoulder so he’s facing the people making the drinks and I’m not, lol.

I used to be a barista & hated it when people watched me, but I’m not sure if people care about a toddler.

Honestly, this is the fault of the person at POS (unless there's a warming partner,) gotta coach em to grab the food before they finish ringing cos there's no way the bar person could just stop in the middle of sequence to get a muffin. Also, as POS, I like to say, "you'll get everything at the end of the bar when it's ready," so that way the customer isn't confused as to why it isn't there yet. Usually they're not. xD

See and that’s fine. I have customers who are really nice and it’s not a problem. The ones who constantly ask, yell at us, belittle us and make us feel uncomfortable are the ones I’m talking about.