I literally had a woman come through DT at peak asking us to remake her macchiato because "it wasn't pretty enough" and "the sticker ruined the picture. Oh, can you also put caramel swirls on the side? It's more aesthetic." Kms(i.redd.it)
submitted by iamkabian
MisterMollusc90 points4y ago
I had a DT customer ask me for a gift certificate for her patience. You heard me right. I didn't offer one... she asked for a gift card. White rich moms are the worst.
My shift did give her one.
She got 4 drinks. No tip.
iamkabian [OP]44 points4y ago
Listen, I love working for SBux. I really do. But the amount of entitlement that they've given everyone (as an entire brand) who comes through is getting ridiculous...
Teraxias39 points4y ago
What a piece of shit
ImReallyCoolOkay81 points4y ago
ahem....
GO TO A REAL CAFÉ IF YOU WANT PRETTY COFFEE, THIS IS STARBUCKS
iamkabian [OP]35 points4y ago
Freakin' thank you! But the customer is always right...
Nig_Bigga420697 points4y ago
Who said that bullshit?
iamkabian [OP]13 points4y ago
Lol the customer
sarextrashaken61 points4y ago
Starbucks is a quick service place which is why we’re yelled at for not having a drink ready in 30 seconds. Go to a mom&pop if you want to take pictures of ur macchiato
iamkabian [OP]44 points4y ago
Funny thing is is that there's actually a small business coffee shop that roasts their own coffee and can actually do latte art not a 5 minute drive from my store!!?!?
sarextrashaken22 points4y ago
Ur kiddinnggggg what the fuck
iamkabian [OP]17 points4y ago
Lol that was my SM reaction too when I texted him about it
IzzyRezArt19 points4y ago
I would have stared back blankly, and shut the window.
iamkabian [OP]14 points4y ago
"lol have a great day!" *Sliiiiide* *click*
IzzyRezArt0 points4y ago
Exactly ;D
Alexbran111 points4y ago
If there’s nothing wrong with the drink, I’d be happy to ring you up for another.
iamkabian [OP]3 points4y ago
I wasn't gonna put up a huge fight and risk my DT times so a bitch got a *pretty* macchiato
darkwolf52311 points4y ago
Tf is caramel swirls on the side? Just caramel sause In a cup?
iamkabian [OP]13 points4y ago
Lol you got it but she didn't want it "zigg zagged" she wanted it swirled. Bruh, idk what I'm finna do if people like that keep coming through
rainyraine2 points4y ago
In Toronto they call that "Cali style". Tf is that? Idk. Sbux terms ppl makes up I guess
iamkabian [OP]1 points4y ago
I'mma start calling it that from now on
darkwolf5230 points4y ago
Strange
snakesinsweaters2 points4y ago
yeah it’s just caramel drizzle on the sides of the cup lol
darkwolf5230 points4y ago
Strange
DontAtMeMan11 points4y ago
Screw your Instagram, Karen.
iamkabian [OP]2 points4y ago
AMEN!!!
rainyraine9 points4y ago
A lady came through my dt before asking for a Traveller DURING MORNING PEAK. I kindly asked her to pull to the front parking lot and we'll deliver it there when it's ready bc it would take 5-15 mins. She said NOPE. why? "I've had other Starbucks employees do this for me before". Wish someone shoved their foot down her throat @#$&-&)#+&(#
iamkabian [OP]7 points4y ago
Oh Lord "the other Starbucks" excuse 🙃 Not to mention a traveler in DT?? Don't people have any common sense?? Or compassion for their baristas??
pinkshadedgirafe3 points4y ago
We had a lot of people who would mobile order travelers at 7am during peak and come through drive thru 2 minutes later. Asked them to park and come in. It was wonderful to see their faces.
clairedixon8 points4y ago
I would have just said "Oh... sorry we can't remake it for just aesthetic reasons. If you want us to make it look prettier next time then you should come in when we're less busy and specify at the register" and that's just me being nice
iamkabian [OP]3 points4y ago
The funny thing is is that I haven't seen her since that encounter?? She literally vanished from my store and idk why
BrOKen03187 points4y ago
😂😂😂😂people man
Lolindir935 points4y ago
That sounds absolutely awful
iamkabian [OP]4 points4y ago
Lol she didn't even tip 😅
Lolindir931 points4y ago
Even worse
schroedingerzbarista4 points4y ago
What a fucking cunt.
AyFuego3 points4y ago
Sometimes, after a long day slinging the sugar sauce we call product, I get REALLY depressed when I think about the level of entitlement companies like Starbucks are fostering in people.
Yes, by taking every stupid thing a customer can throw at us, we're getting a higher customer connection score or quicker drive times, but we are doing nothing but reinforcing negative and shitty behavior in people.
Want free stuff? Treat the employees helping you like filth.
People KNOW they can complain and get rewarded for it.
iamkabian [OP]2 points4y ago
I'mma screenshot this and frame is cos it's so fucking true
myka_holden3 points4y ago
She is ill
iamkabian [OP]5 points4y ago
She be drinking that dumb bitch juice for the aesthetic
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