I work at a pretty high volume store. I’m heading into my 3rd official month working here, but I’ve had some issues from the start. I was a barista previously to working here, so adjusting hasn’t been that hard as far as learning drinks, but I’m having a hard time adjusting to my store and coworkers.

I had issues the first month or two with baristas not being very nice or helpful to me, my manager at one point tried to put the blame on me saying that I have a blunt personality and some people didn’t like that. I have never been mean to any of my coworkers like they had been to me, so hearing this was kind of hurtful and like she was making an excuse for them. Eventually another barista told her that they were being super rude to me and she didn’t think it was fair, now suddenly she took action against them. So all of that is good now.

I have a problem mainly with the stress this job entails. I used to love my old job as a barista, but I worked in a very small coffee shop and things were more organized I feel than Starbucks, and definitely NOT as busy. The morning shift people get super hyped up and start yelling and arguing with each other all the time because it is so busy and we are understaffed. Me being somewhat new, I try to help them the best I can but I’m only one person and they expect me to do the job of 3 people to make up for the lack of staff. My one coworker had the nerve to tell me I need to ‘calm down more,’ although she is the first one to always start yelling and being mean to others in high stress situations. I just can’t take it. I come home and I bring the stress with me thinking about what I have to deal with the next day. I’m tired of the lack of team work and communication in my store, people seem like they don’t want to do their job and they are quick to blame others when things aren’t going well, and everything falls on the few people who actually work hard and are doing their best. For my store it’s like your best isn’t enough and it’s very draining.

For example, being DTO is really frustrating but I’m not sure if it’s me or my store. We get yelled at for not being at 3 places at once and it’s not just me who gets yelled at, it’s people who have been there for a few years. The front people are suppose to be grabbing food and stocking, however most of them run off or are doing things that are really not necessary to be doing during such a busy time. I got yelled at last week for not guiding the newest green bean more on drive through (shes been there a month and a half but she kept handing out wrong drinks, not helping out in orders, etc) but when I would stop to stand and help her I got yelled at for not being on bar or grabbing food. My SM even said “what’s wrong with you today? You just don’t seem on top of it.” Like seriously? I can’t do EVERYTHING.

I’m not sure if I’m just not made for Starbucks and the stress it entails or if it is just my store. Advice?