Hot and iced cup problems (iced lids too?)(self.starbucksbaristas)
submitted by sbucksbarista
Has anyone else noticed that the quality of the cups and the lids have gone down drastically recently? For example, sometimes the rim around the hot cups is folded weird so the lids don’t stay on and if it’s a macchiato especially, we have to remake the entire drink. With iced cups, sometimes when I try to just carry the cup closer to an ice bin after the drink is basically fully made, it folds in and bends so it feels like the cup is going to implode (or actually does implode). Also, I’ve noticed lots of grande iced cups in specific have been coming with folds at the bottom so when you put it down on the counter, it can rock side to side because of the outward fold. Grande/venti flat lids seem to be coming stuck together more and more so it is nearly impossible to separate them, grande/venti cold foam lids don’t fit properly on the cup (they’re usually slightly to big so if I go to hand off the drink, the lid just flies right off and I have to go through 3 or 4 lids before I can find one to actually stay on the cup). It seems like this is becoming more and more of a problem at my store, especially during rushes, because we have to remake drinks or they spill or the customer spills it because the lid won’t stay on etc etc. Is anyone else having this problem? Does anyone know why this is such a problem?
CalDoesMaths21 points3y ago
Yes! I’ve had a bunch of iced grande/venti flat lids just basically melted into each other or just combing out of the sleeve sorta deformed and flattened out on one side. It’s very frustrating when you need the lids fast during rushes.
b0redAtW0rkyeet11 points3y ago
I had a grande cup implode on me while I was putting a lid on a cocoa cloud and fluffy milk went flying.
[deleted]9 points3y ago
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springolives7 points3y ago
THIS!!!! In the past year or so the quality has been unbelievably poor. We have had a ton of tall and iced venti cups that are just completely split down the side— whole sleeves ruined. Like wtf?!
frapphater2 points3y ago
same here! i keep flinging drinks everywhere because of these cups and it's so frustrating
yibblesnip6 points3y ago
Our nitro lids have been flimsy af and the iced grande venti have been stuck together
Wolfness723 points3y ago
I thought our store was the only one having these problems!!! Also the grande/venti nitro lids seem to be more thin than the tall nitro lids
GoldTurds-2 points3y ago
Yes, in a weekly update a bit ago they said they were reducing the amount of plastic it takes to make them. 🙄
Theyre so flimsy and pop of so easy compared to the old ones.
maddsnoelle2 points3y ago
my store got an ENTIRE shipment of tall straws that were broken like..... how???
RobbieQuibell1 points3y ago
Yes! I don't know what has been happening with his.
probablynam1 points3y ago
I'm glad I'm not the only one 😭 I've had to double check the lids are actually on for every single drink I hand out through drive bc so many of them don't stay. It almost feels like there's more waste than before bc of how many deformed lids we throw away
apensador1 points3y ago
YES!!!! the new lids are absolutely terrible. They don’t fit right.
katelynmarie9931 points3y ago
I’m so glad someone else noticed this!! When I can normally just pop the lids on and go, I have to stop and fidget with it just to get it to fit the cup!!
mangotango2571 points3y ago
our grande cups are rounded on the bottom too, so they just rock side to side and spill much easier
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