i mean, it was layered at first but she ruined it hahahaha

Also do you not understand how sugar works. It fucking dissolves you animal

We literally ran out of cinnamon powder the other day. Told the lady at DT who wanted cinnamon on top of her coffee and she condescendingly said “oh reeeeeallly!? Starbucks out of CINNAMON....?”
Honestly I just want to be like “look lady, I wish I had it to give to you so you’d leave us the heck alone.”

I'm so sorry you had to deal with such disrespectful and intolerable behavior from a customer like that. Personally that has never happened to me but I have unfortunately witnessed similar, to a much lesser degree of distrust between a customer and a barista.

Off the top of my head I can remember just yesterday, a customer didn't even believe that she had recieved the size she ordered was correct, and without even realizing it was putting her blatant ignorance on display by loudly exclaiming "This isn't the size I ordered. I ORDERED GRANDE." While holding the grande sized drink.

No "excuse me", nothing but arrogance as she yelled for literally no reason when the barista replied back calmly: that IS a grande. Customers were exchanging looks of disbelief between each other and us other baristas who had to stop our flow of routines to see what made her argue with a barista about the size which she didn't know was grande, even going so far as to ask "well can you make it in that size?", pointing at the cup the closest barista was holding, just about to hand off the next finished drink to another waiting customer.

She really wasted everyone's time for no reason and disrupted an otherwise smooth Saturday peak. I wish they didn't give up and give her the venti size, even though they gave the grande away for free and just wanted to get her out of there. That won't work next time, assuming she's brave enough to come back in and order correctly.

But why wouldn't she believe us, that she could have possibly confused the size name because often times people mistakenly refer to large size as grande, and why couldn't she admit that mistake or at the very least look at the cup that says GR on it before losing her cool? Some people just baffle me.

Some people are haters. They hate on everything.

I have no idea why they think everything is stupid. It boggles my mind that people are ok with feeling helpless like that.

I had a customer call me “argumentative” today because I told her that her drink had probably been made correctly and then mixed together the few minutes she was in drive thru after she explained to me step by step how to make a Starbucks Doubleshot on Ice.

Like. Trust me. This is how physics work. Also, I work here and get that drink regularly, so uh.

But sure, we can remake it.

I love that having a drink with specific ingredients in a specific order was so important for her, but she messed it up herself in order to try and prove someone wrong. I feel like if you had engaged with her anymore she would have asked you to remake it since it was a mess, but honestly I’m so glad you didn’t.

It’s so sad but I fully expected this to end with her angrily saying, “ok you’re right the crunch pieces were at the bottom, now can you make it again so I can drink it the way I wanted it?”