when someone looks over the counter and goes “IS THAT MINE?!?!?!?” like, idk, maybe?

When people don't use basic manners when I'm on register. For example: cutting off my greeting or saying "Give me a..." "I need a..." with no "please" in sight or even a pleasant tone. We don't have to converse but you don't have to be rude. On bar, I hate people staring at me. I know there are limited places to look but it's creepy to feel eyes on me until I put the drink out.

absolutely fucking hate it when people expect me to know the exact amount of calories in a drink when they make a ton of alterations. there’s nothing you can do to make this drink good for you it’s Starbucks.

There's not much that peeves me when a customer is nice about it, but goddamn, why do people ask where their drink is when its peak on a weekday morning and they can see the cafe is busy?? "dO yOu HaVe aN oRdER fOR bRyCe?" Like they can see that we are busy and busting our asses to get them in and out as quickly as possible, why interrupt us to ask such a silly question? I get it if it's slow and nobody's making drinks and they're still missing something, but when they ask about it when it's clearly on the way and just taking a while because it's slower grinds my gears a bit

When I ask a customer if they need room in their coffee, they say no, and then proceed to dump scalding hot coffee in my trash can. Like, I'd be happy to pour some of that out for you, but please don't dump it in the trash! 😤😤😤

a lot of times at the drive thru i had a lot of trouble understanding people bc of the shit quality thru the headset and stuff, so a lot of times i ask for clarification on items. "it was soy, correct?" and things of that nature.

50% of the time people are decent and polite about it, other times people give me bitchy attitudes and sass. my BIGGEST pet peeve is when i ask for specific clarification, and they VERY slowly, VERY LOUDLY, repeat the E N T I R E ORDER at me like i'm a 2 year old child still learning english. like! i know you want a venti iced white mocha already! but i didnt understand what milk you wanted !!

it brings up the times at the box and it makes me feel like shit and very self conscious. sometimes its hard for me to understand people, even when they speak to me face to face. doesnt mean im worthy of being treated like trash. im tryin to help ma'am.

When people leave their headphones in while ordering and have the audacity to say “what?”

Straw wrappers! When customers leave their straw wrappers on the hand off bar... there is literally a trash can five feet away from you!

When they throw their change on the counter... so disrespectful.

When you’re done taking their order at drive.

Me: your total is $x.xx. I’ll see you at the window. Thanks!

Them: you’re welcome.

Or

*pulls into drive thru. .0001 second later

HELLO!!!!

Grinds my gears!!

I HATE when its busy and someone orders and then stands DIRECTLY in front of the hand off counter. They block all the other customers and usually dont move . Also I have a few customers that will stand there and pick up/ look at every drink I set down there.

Also I have a LOT of people that lean over the counter to fill up cups of water and I have to scold customers about health code standards. It seems like it should be pretty normal that you dont reach over a counter at a food establishment.

Or when they stand over the bar and watch you make drinks during peak and tried to talk to you while you are doing drinks and then proceeds to try to ask me out on a date yea no

1) scanning their app while I’m still on the order screen (especially when the customer name box has popped up and I say “can i get a name for the order?” And they scan the card so the name is the card number)
2) people who crowd the handoff plane and then say “can I also get a water?” Sure Susan let me get that for you instead of sequencing my billion Frappuccinos and
3) “frappè.”

Former barista, but this still makes me heated.

Straw wrappers on the condiment bar or hand off plane.

The garbage can is oN YOUR WAY OUT HEATHEN.

The scan and run. The barista dismisses you not the beep at the register (channeling my hs teachers)

When you’re in drive thru and they go “hello! How are you? I’d like a-“ without letting you reply to their question, like you asked!

When someone LOOKS at drink and just so happen to decide it's made wrong.

That, leaning on my hand off counter, fetching hot/cold for themselves, grabbing the cup before I place it down causing me to get burned, excessive apologies for not knowing the 'lingo', being an ass since you remember days when there was only one roast of coffee, placing dirty dishes on the hand off/ on my bar counter.

Wow I have a lot of pet peeves.

Mine is “at MY Starbucks they do it” when they make a ridiculous request. Well bitch go to your Starbucks

When they don’t say thank you or please (might be childish, but I was raised to say please and thank you always) when they are smoking on drive thru (a lady literally blew the smoke into my face), and when they are on the phone and expect me to stand there and wait for them to hang up. Also, when they ask for water cups all the way in bar and not at the register.

When they pull up to the drive thru and right away yell HELLO like I’ve just brought them into the darkened woods and left them.
I get that they probably don’t understand that we def know they are there or they are trying to be polite but I’m dealing with so much. Please don’t greet me till you’ve been there for at least 5 seconds

I hand out something during peak that has no name/at the drive thru and I say "decaf mocha" instead of "decaf mocha with three Splenda nonfat and light whip" so they say "U GOT THE LIGHT WHIP, CORRECT?" like u think the we didn't include any of ur super specific modifications eveN THO THEY CAN JUST LOOK ON THE STICKER AND SEE THAT WE PUT IT ON THERE LIKE IM NOT GONNA WASTE MY BREATH TO ASSURE YOU THAT THERE IS A WHISPER OF WHIP ON UR MOCHA

When I’m ringing up their order or name for the order and they try to rush ahead and pay immediately and it just makes the process way longer than it would have been if they waited like 3 seconds

my top two are driving through without ordering at the speaker, or when you repeatedly ask me if something is yours without even checking for the sticker/name

Adult male: "I need a Frappuccino."

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Inside my mind: "You're a grown man."

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Frappuccinos aside, nobody NEEDs any of this commodity.

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On the opposite side of the spectrum:

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Adult Male: "Let me get a large coffee. Black.

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My mind: My man!

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And another thing: That resting bitch-face/half-asleep pandemic of an incredibly lazy tone as if they couldn't be tasked taking a break before speaking.

When a customer is on the phone while ordering their stuff on the register or when the customer orders with both earbuds in their ears (makes it look like they don't want to talk to you).

Bruh.

When I have my hand out waiting for their payment and they literally throw the money on the counter...................

I have so many. Lol but today reminded of one of the smaller but super annoying ones. Customers who legit think it’s ok to be an ass or snappy because they ‘haven’t had their coffee yet’. You are a grown ass adult and just because you haven’t had coffee yet is not an excuse for you to act like you can’t be a decent human being in the morning.

Blocking the path from the handoff plane to where we put our mobile orders. Dude. You see that we have to walk around/between your group. MOVE. Especially if you apologize and say “oh! I’m in the way!” then keep fucking around on your phone.