We don’t really have a set morning or set closing crew. Most of our partners work all shifts. So they all know the different difficulties both morning and closing shifts face.

it sucks how much discord there is between mornings and nights. like night crew resets the entire store for morning to run smoothly and they’ll always find something to complain about. i wrote nice notes one night and they still complained ab it

Mine is the exact same way too. I’m the main closing shift supervisor and it feels like I have the morning, mid, and my SM all against me. I get no support what so ever. And what makes it even worse is that the closers who close at night work their asses off and they don’t get any acknowledgement all they get is complaints. Morning shifts at my store are lazy and selfish. I’m sorry you have to deal with drama at your store as well.

my store is a set morning and night shift and it has always been a battle for the two years i’ve been working there. we use the daily records book to bash the previous close/the transition between 1st and 2nd shift. The only way that we have found any relief to the drama is switching the baristas schedules around if their availability allows. it kind of makes them respect the other shift more. however if you aren’t the one responsible for scheduling there isn’t much you can do other than try to encourage a culture of family and understanding each shift has their own struggles.

Our store doesn’t really have a set crew of openers/closers but I tend to open most mornings and I can’t lie I do find myself feeling very negative/judgemental towards the closers because I feel like we have a ton to do for open before peak hits. Some mornings I come in and feel like I have to do closing duties before I can open. I sympathize because when I do close I know there’s a lot of shit to do BUT at least at our location our mornings and early afternoons get crazy busy and the nights are slower. They have the time to do all those duties. We run around the store like we are preparing for battle every morning.

I’ve come to a level of acceptance that day shift will not do their ops cards and blame everything on the morning peak, while at the same time expecting a three partner closing crew to make everything look perfect.

My store is the exact same. Exact accept my manager is best friends with the morning shift supervisor

At my store, there's a pretty set closing/opening shift set. Unfortunately, our SM can't really switch it up due to everyone's availability and the usual opening Shift Manager is not well liked by anyone. My most successful solution is loudly reading task cards when I come in and asking if the tasks have been completed (of course not, they're never marked). It's petty, but it holds everyone to the same standard.

We had (have still, but not as bad as before) the same issue at my store. It was mostly caused by the shift who opened the most, and she’s a handful lol. She will literally search the entire store ground up to find something wrong. I’m primarily a closer, occasionally an opener on weekends when I have more availability. We could have literally the smoothest, most flawless close ever of all time and AM shift would still leave passive aggressive comments about it. (I shit you not, once she complained that there was a 1lb bag of beans crooked on the retail shelf)

On top of that, she doesn’t get ANY tasks done in the am because they’re “busy” leaving more tasks for the closers (seen the numbers, nothing unmanageable. Occasionally busy but usually during morning peak, with plenty of time to do things around then.) and she’s asked our manager multiple times for more opening baristas, when most nights we only have the coverage for one closing barista and the closing shift. It’s wild.

So yeah, I 100% understand the whole “open vs close” battle, and how the openers often adopt the negative attitude towards the closers from their shift. Only thing that’s made it better is baristas slowly realizing how batshit this particular shift is, unfortunately. I hope your situation resolves itself soon!

I was a shift in the 90’s and there was almost always openers vs closers drama. It helps if there’s some partners who work a mix of both, but I think that has always been and always will be an issue.