So we have a woman, who comes in here and there and she always asks for the same thing. And if all you baristas know, then you know this drink is impossible to make without foam. She comes in asks for.....and get ready for this....a no foam cappuccino......to which I explain, ma’am that’s a latte...she continues to argue with me and tell me she has had a million of no foam cappuccinos, I then tell her kindly that she’s had a million lattes. She flips out and asks for my manager. So I calmly go and return with my manager, and ask her to ask the woman what the issue is. My manager asks, and tells her the Same thing I previously stated to the woman. She looks at my manager and says and I shit you not. Not with this bullshit again storms out and calls us incompetent....needless to say that has been the highlight of my week. This is all sadly very true. Being a barista for only a year and a half or so I have seen and heard it all. I ain’t even mad but this one had my side hurting from laughter.