Starbucks Baristas: The daily grind
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Harassment by my SM, need advice on how to proceed. (self.starbucksbaristas)
submitted by Seriousgengar
During my AM shift on 08/22/19; While working on the floor, one of our Baristas, lets call her Eiko, loudly and vehemently commented to Diana C. (Store Manager) that "It's only ever white people that call in sick", to which was referring to me and two other partners that had called in while sick during our scheduled shift over the past two weeks, to which Diana agreed and responded "Well in OUR culture we don't do that because we know our work is more important", Eiko agreed then stated "Yeah, my mom would never let me stay home from work even if I was sick". Though usually unspoken, I feel this sentiment has long influenced the daily treatment and bias toward several partners at my store.
Based on the Starbucks Partner Guide - Store Edition, Page 21, it is my understanding that;
>A partner who is experiencing symptoms such as vomiting, diarrhea, jaundice, sore throat with fever, or a medically diagnosed communicable disease must notify his or her manager. The manager will determine whether work restrictions apply.
And on Page 25-26;
>Starbucks strictly prohibits discrimination, sexual harassment or harassment on the basis of race, color, religion, sex, national origin or place of origin, age, disability, sexual orientation, marital status, veteran status, gender identity or expression, genetic information, or any other basis protected by law. Starbucks also prohibits harassment of a partner by non-partners, such as vendors, contingent workers or customers. No partner is expected to tolerate any conduct prohibited by this policy from anyone while at work or while engaged in company business.
>Harassment prohibited by this policy includes:
>* Unwelcome physical, verbal or nonverbal behavior or contact.
>* Improper use of authority to endanger or undermine a partner’s job, job performance, or career at Starbucks.
>* Verbal harassment such as threats, degrading comments, epithets, slurs, sexual teasing and requests for sexual favors.
I have contacted Starbucks Partners Resources but have not received a single response as of yet. Has anybody had an experience like this? How was it handled and what was the outcome? At this point in time I am attempting to contact my store's District Manager regarding the issue, and do not plan on spending any further time at that store out of concern for retaliation and additional harassment from management due to the nature of the issue and parties involved. And although I am scheduled to be working over the next two weeks, I have notified SPR and will be notifying my DM that I am going to be using my vacation hours in lieu of my scheduled work hours, effective immediately.
Thank you for reading this, and any advice is greatly appreciated.
Based on the Starbucks Partner Guide - Store Edition, Page 21, it is my understanding that;
>A partner who is experiencing symptoms such as vomiting, diarrhea, jaundice, sore throat with fever, or a medically diagnosed communicable disease must notify his or her manager. The manager will determine whether work restrictions apply.
And on Page 25-26;
>Starbucks strictly prohibits discrimination, sexual harassment or harassment on the basis of race, color, religion, sex, national origin or place of origin, age, disability, sexual orientation, marital status, veteran status, gender identity or expression, genetic information, or any other basis protected by law. Starbucks also prohibits harassment of a partner by non-partners, such as vendors, contingent workers or customers. No partner is expected to tolerate any conduct prohibited by this policy from anyone while at work or while engaged in company business.
>Harassment prohibited by this policy includes:
>* Unwelcome physical, verbal or nonverbal behavior or contact.
>* Improper use of authority to endanger or undermine a partner’s job, job performance, or career at Starbucks.
>* Verbal harassment such as threats, degrading comments, epithets, slurs, sexual teasing and requests for sexual favors.
I have contacted Starbucks Partners Resources but have not received a single response as of yet. Has anybody had an experience like this? How was it handled and what was the outcome? At this point in time I am attempting to contact my store's District Manager regarding the issue, and do not plan on spending any further time at that store out of concern for retaliation and additional harassment from management due to the nature of the issue and parties involved. And although I am scheduled to be working over the next two weeks, I have notified SPR and will be notifying my DM that I am going to be using my vacation hours in lieu of my scheduled work hours, effective immediately.
Thank you for reading this, and any advice is greatly appreciated.
GoldTurds- 8 points 3y ago
If there is "retaliation " Starbucks has a policy specifically for it, and will fire anyone, SM included, that retaliates.
Go to your shifts. Don't abandon your job. Just jeep documenting further comments.
Call other store managers. Call your DM.
Go to your shifts. Don't abandon your job. Just jeep documenting further comments.
Call other store managers. Call your DM.
[deleted] 5 points 3y ago
[deleted]
GoldTurds- 2 points 3y ago
Yay!!!! Im glad to hear!!
robotcrackle 1 points 3y ago
Okay, so the reverse-racism thing sounds more like an off-hand comment more than targeted harassment, BUT, you were clearly upset by it, so that doesn't mean it should be ignored.
However, your coworker was actually upset that people were calling out without getting their shifts covered. And you are now abandoning the next two weeks of your scheduled shifts without talking to anyone in the store. Which seems a little unfair, and also against policy.
It does suck that you're in a situation and working in a store where you feel uncomfortable, but I think you have to talk to SM about the whole thing.
However, your coworker was actually upset that people were calling out without getting their shifts covered. And you are now abandoning the next two weeks of your scheduled shifts without talking to anyone in the store. Which seems a little unfair, and also against policy.
It does suck that you're in a situation and working in a store where you feel uncomfortable, but I think you have to talk to SM about the whole thing.
[deleted] 7 points 3y ago
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WikiTextBot -1 points 3y ago
**Reverse racism**
Reverse racism or reverse discrimination is the concept that affirmative action and similar color-conscious programs for redressing racial inequality are a form of anti-white racism. The concept is often associated with conservative social movements and the belief that social and economic gains by black people in the U.S. and elsewhere cause disadvantages for white people.Belief in reverse racism is widespread in the United States; however, there is little to no empirical evidence that white Americans suffer systemic discrimination. Racial and ethnic minorities generally lack the power to damage the interests of whites, who remain the dominant group in the U.S. Claims of reverse racism tend to ignore such disparities in the exercise of power and authority, which scholars argue constitute an essential component of racism.Allegations of reverse racism by opponents of affirmative-action policies began to emerge prominently in the 1970s and have formed part of a racial backlash against social gains by people of colour. While the U.S. dominates the debate over the issue, the concept of reverse racism has been used internationally to some extent wherever white supremacy has diminished, such as in post-apartheid South Africa.
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Reverse racism or reverse discrimination is the concept that affirmative action and similar color-conscious programs for redressing racial inequality are a form of anti-white racism. The concept is often associated with conservative social movements and the belief that social and economic gains by black people in the U.S. and elsewhere cause disadvantages for white people.Belief in reverse racism is widespread in the United States; however, there is little to no empirical evidence that white Americans suffer systemic discrimination. Racial and ethnic minorities generally lack the power to damage the interests of whites, who remain the dominant group in the U.S. Claims of reverse racism tend to ignore such disparities in the exercise of power and authority, which scholars argue constitute an essential component of racism.Allegations of reverse racism by opponents of affirmative-action policies began to emerge prominently in the 1970s and have formed part of a racial backlash against social gains by people of colour. While the U.S. dominates the debate over the issue, the concept of reverse racism has been used internationally to some extent wherever white supremacy has diminished, such as in post-apartheid South Africa.
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[deleted] 1 points 3y ago
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