Rant: This job has been my life for the past 5 years. Starbucks and I have been through a LOT together...bomb threats, sexual and verbal harassment, physical violence threats, and an abusive relationship that made me always want to be at work. I’m currently a supervisor wanting to develop to SM and beyond, possibly working for corporate...but I don’t have a degree. I went to community college for 6 years and ASU for one. I just can’t pass required math classes for most degrees. Anyway, I helped open my current store...I’ve only been there a few months but it’s the highest volume store I’ve ever worked at. My last SM re-trained me to be very standard oriented, so I now have a lot of knowledge on policies and standards under my belt. When I got to this store, I was re-promoted for the second time to supervisor (I’ve transferred so much due to moving and it’s hard to find a shift position). I feel as though my knowledge and passion for doing the right thing has been swept under the rug. I feel like I can’t coach any of my baristas...they are easily upsetable. And I don’t have support from my fellow supervisors because they are content with doing things their way and avoiding conflict with baristas. My SM is such a cool person but she wants me to focus on making friends with my team instead of coaching and following standards. Every day is a struggle at that store...I even had a customer call corporate on me and I’ve never had that in my 5 years with the company. I just can’t find the will to go on...I feel so alone at this store. Thank you so much to anyone who just read this whiny rant 😫

Edit: My baristas make me feel as though I’m meaner/more harsh than I actually am. I’ve worked in an upwards of 15 different stores and I’ve never had this problem. My manager let our shift team work individually at another store in our district to show how a store should be ran...it was like heaven. Everyone knew what they were doing and it made my heart so happy. My problem is that when I see something, I say something because it’s been instilled in me by former managers. So do I stick it out and try to be promoted? Should I reach out to my DM for support? Or should I transfer to the other store? I’m just completely lost. Literal blood, sweat and tears for this company 😫