Typically not because it slows down everything they’re doing. I’m retired from Starbucks but if blonde espresso is a thing maybe ask for a blonde americano as it’s a bit faster, but don’t be discouraged from what you truly want.

It depends on the time of day and how busy we are. Honestly, I enjoy them but it’s time consuming so during a rush it becomes more difficult. If you can come into the store for the pour over, it shouldn’t be a problem. In the drive through, it’s annoying. Just being honest :)

Honestly when it’s quieter I don’t mind pour overs. But my store gets insanely busy and I’ll admit that when it’s 7a.m peak on a weekday and a customer orders a Sumatra pour over I have forgotten about it before for up to fifteen minutes because I’m trying to rapidly get through 50+ people and make food on top of it. When that’s the case I’ll often recommend Americanos, because I know people have places to be and it makes my life easier. But if it’s what you truly want you shouldn’t be given trouble for it. But the blonde espresso is really good! I get it in all my drinks.

The other half of this is that probably 90% of the baristas at my store do not know how to do a pour over. I'll take them, and I enjoy them, but I wouldn't trust any of my coworkers to make one for me. Which is understandable because we don't really do any, ever. If someone wants even a tall blonde we'll brew a quarter batch (the smallest size we can on our brewers) and save it in case anybody else wants some.

If someone specifically wants a pour over, though, I'll make it. I've seen too many "dump-overs" where the partner takes the water, dumps it all in the grounds carelessly, and hands it off after about five seconds.

I actually really like pour overs and don't mind making them, even if we are on the busier side... but I do still try to disuade people from getting them/recommend americanos as an alternative, because I want to make sure the guest knows that it's going to take some time. If it is busy it can easily take close to ten minutes, and lots of our guests don't understand the pour over method and can get frustrated. I agree with the others, try to be aware of your surroundings when you order one and your barista will be appreciative! (But if they're being a jerk to you, it isn't your fault. They're a barista, coffee is our job.)