Steve: *sees hot cup* Oh, this must be my blended cold drink!

Dear god flashback to last week.

Two Deb's in the lobby

One ordered a grande HOT almond milk chai

The other ordered a grande in a venti, white mocha frappucino, with soy, 5 affogato shots on top, and 2 of WM and 2 of PS

I call out a frappucino for Deb

My back's turned and I hear

"Excuse me this doesn't taste like an almond milk chai"

She took a sip out the most damn time consuming frappucino I get everyday. I was beyond annoyed

Wow hahah that’s soooo wrong what’s with people pour overs take a minute uhhh

Also Steve: Larry? That must be me because I’m waiting for a drink and there’s no one else here!

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Yesterday a dude picked up a nitro from mobile pick up & asked if it was his. ????? No Greg here is your HOT latte.

yeah. I used to yell THAT IS NOT YOURS! when people would just go to reach for drinks. there’s so much already going on but cause you wouldn’t listen for Your drink it’s gotta make my job harder.

Noooooooooo!

I used to have these two regulars, 2 angry old guys with heavy, heavy Italian accents.

The one guy George was angrier than the other, and despite us working in a mall location, if you didn't have his Decaf pour over the second you locked eyes with him, he'd get in line, and once it was his time he'd say something like, "You, Lady, you get me decaf now, or I kill you." He'd always follow this with a motion of cutting a throat. He was mostly harmless, just a little senile, and REALLY Italian.

One time he came in, did his routine, and crept over to our side gate and says to me, "I have something for you." I was honestly kind of excited. So he goes away for a second, pops back around the corner. He then tells me to open up my hands together, PUTS A FREAKIN BABY BIRD IN MY HANDS, then walks away.

Wtf George.

I had a customer grab and ask me if a pink drink was his chocolate chip frap.



I dont even know if it's possible to mix those two things up

oh god. i looked a woman dead in the eyes and asked "would you like a bag for these \[pastries i'm currently handing her\]?" she says pointedly, "no. Can i get one of those bags with the round handles?" i stared at her for a second or two, confused, and then handed her a bag for her pastries.

some people got their heads too far up their asses to listen.

I can feel the pain seeping thru this post, similarly to how a pour over seeps thru that filter so slowly. And after you've painstakingly streamed hot water over it for so long just to fill a whole fucking venti, too... just for Not Larry to take a sip of Not Larry's pourover, wasting the entire thing you just slaved over. I can feel the pain and it's unbearable

Okay, I'm just a customer but omg I just can't BELIEVE how STUPID these people are like wth!!

READING ISN'T THAT HARD I DON'T GET IT!!

Every time I order a drink I always make sure to read the sticker if I'm not sure if something is mine like wtf why are people so dumb.

I'm getting second-hand rage just reading all your stories like I'm so sorry you have to experience this guys!!

i cannot tell you the amount of times i have been making a drink for karen and susan, who Just Ordered and sees multiple customers (including karen) waiting for their drinks, Rushes The Fuck Over to yell at me, be rude or loudly get my attention and try to correct me on what i'm making. i give them the most deadpan look and say "this isnt for you" and lol the LOOKS on their faces after they feel stupid for fussing. i get a lot of Characters in my store so often if someone walks away i put their drink behind the bar or pull it farther back and im constantly watching customers to make sure people stop taking the wrong fucking drink and then getting mad at me for it

The first time I mobile ordered I took the wrong drink. I get anxiety when I do new things and what I was reading on the cup was just not reaching my brain. I felt so bad, but I didn’t drink it. I can’t remember how I explained myself, but I’m sure I was mortified. Still am...

Just had a Steve the other day...