Hey, I’m a somewhat-new team member at a Starbucks inside of a Target. The problem is that almost no one there has any actual Starbucks training, so our policy is kind of winging it. So, I was wondering, how are we supposed to charge for extras? Like if someone orders 2 extra pumps of chai, do they just get an extra syrup charge once? Like, I had a guy order 12 pumps of chai in a venti. How many times do you charge someone?
With the Tik Tok drink thing where people ordered 12 pumps of Raspberry in a venti water, how much would you charge them for syrup? My trainer told me charge them once for every 2/3 extra pumps. It’s super confusing because every barista seems to charge differently for extras. 😭