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Starbucks Baristas: The daily grind

Full History - 2019 - 11 - 25 - ID#e1fh93
323
hi, welcome to Starbucks, what can I get started for you? (self.starbucksbaristas)
submitted by littleolefee
A lady pulled up to the box and before we even greeted her, she immediately said her order which was a drink with hella modifications. When she finished, my coworker looked at me and said “hi, welcome to Starbucks, what can I get started for you?” And I just laughed. She was like “what? What??? I just said my order.” Then said it more aggressively.
o k b o o m e r
brit_666 175 points 3y ago
“Thank you for choosing Starbucks, we’ll be with you in one moment”

*orders anyway*

“Okay, sorry about that wait, what can we get started for you today”

*what I can imagine to be the surprise pikachu meme*
littleolefee [OP] 74 points 3y ago
HAHAHAHA. We have hired a bunch of new people and they’re all taking turns on drive thru and some people do that and I know that the green beans are overwhelmed, so I whenever someone does that I come back and I’m like *moves mic closer to my face* “HI IM SORRY WE WILL BE WITH YOU IN JUST A MOMENT” 😅😅😅 like damn you didn’t hear it the first time
traumstdu 43 points 3y ago
I did the same for a green bean, and added an *actually nice* request of "please be patient with us". She SCREAMED that she was patient (she wasn't) and that we were going to spit in her coffee. So she drove up to the window to complain and say the same. Tells window barista she wants the manager. He says, in infinite sass, says "Oh but you just spoke to her at the box. What else do you want to say?"
katsandboobs 9 points 3y ago
Or you just start taking orders from Bar 1 lol
Jay-rodMo 161 points 3y ago
The best is the people that pull up to the box then yell “HeLLo!!!” before you can even say a word. Like take a chill pill and don’t yell at us one second after getting to the box.
littleolefee [OP] 33 points 3y ago
Right??? Like hi hold on PLZ
moonkive 21 points 3y ago
Usually my petty ass waits 5-10 seconds before actually answering them if they’re like that, or saying “Hi welcome to Starbucks, _thank you so much for being patient,_ what can i get started for you today?”
maemac 21 points 3y ago
When the ding is not even finished dinging...
[deleted] 9 points 3y ago
[deleted]
Snuggly_Chopin 4 points 3y ago
I like it when I get there and no one answers right away. It gives me time to formulate my answer 😁
masochistic_brat 3 points 3y ago
Ugh I have a lady that comes in every day and does this at the box before the beep us even finished ringing. Soooo annoying, Like take a breath so I have time to greet u first
doesntmatterlmao 31 points 3y ago
I already know someones gonna get mad about this and say you shouldn't treat customers like that but I fully support it
littleolefee [OP] 23 points 3y ago
I mean we didn’t even do anything wrong. But she can’t assume we knew what she said if we didn’t even greet her and give her our attention. I only laughed about it because it had already been such a long day and the face me coworker made to me just... I couldn’t hold it in haha
doesntmatterlmao 31 points 3y ago
No need to explain to me! I completely get it. We had a customer come throught the drive thru after close and when the automated closed message played she screamed "FUCK YOUUUU" through the speaker. I chimed in and said "DONT BE RUDE." My shift thought it was hilarious. They, did not.
littleolefee [OP] 8 points 3y ago
What a rude ass lady
BaristaBabeSC 28 points 3y ago
Just say everything with a smile after that point. They can truly hear it through the speaker
littleolefee [OP] 23 points 3y ago
Oh I know. They should know we can hear everything too.
GoDieInTheWeeds 21 points 3y ago
No I think the best thing is when people pull past the menu and order at the window, and say "no one answered so I pulled through"
hufflepuffisonfleek 10 points 3y ago
Had a lady do this today! I was putting Merch cups back (cuz another lady wanted to buy one but she wanted to see all the options. So I was putting the ones she didn't want back. I hear the ding, and I wait because me hands are full. Just as I go to turn on the mic, she drives off.

When she gets to the window and (tells me that she didn't get to order cuz it didn't work) I calmly and very politely tell her that she drove off before I could get on. she, sort of embarrassed like, apologizes but comments that the screen wasn't working. I tell her that it doesn't always work every time but it might have had I started pushing buttons.

Her waiting at the box for me to answer was less than 10 seconds I guarantee it tho.
mandylee_28 14 points 3y ago
I have the same problem. I'll greet someone and say one minute and they'll start yelling the order. I usually say sorry I was cashing out a customer can you repeat that. That usually makes them mad. Or I'll say I'm grabbing food out of the oven. What ever way you say things they'll get mad.

P.s I'm on mobile so sorry for the format.
missthemac 13 points 3y ago
Omg the other day I had a lady throw her money on the counter at my POS and quickly pull her hand away like she was scared to touch me. I deff hate when people just bark their order at you without a greeting. Or when they rush off without saying thank you. A couple times when this has happened I’ve said “you’re welcome” as they were walking away just to make sure they know I know they’re a dick.
V3L0C1RPT0R 10 points 3y ago
Or when we say "any food items I can get startedthis morning? "

And they cut you off with

"Venti royal english tea with no waTer aNd AlMond mLk stEameD at 160° f wiTh n0 foAm. I sAid no FoaM!
Oh and a spinach wrap."

Am I a joke to you? Oh but when there is slightly the tweeny tiniest trace of foam come out their way to let you know that you make a horrible latte.
littleolefee [OP] 11 points 3y ago
I’d just charge them for a royal English latte at that point. FIGHT MEEEEEEE
pleasesurpriseme 1 points 3y ago
SAME.
kattsmeow17 9 points 3y ago
LS store that's how they walk up to the kiosk to.
burberrybradshaw 20 points 3y ago
Yep. “ Hi!” “ VENTI DARK ROAST NO ROOM AND THIS PAPER .” * slams money on counter* Alrighty then.
250mb 19 points 3y ago
its even worse when the old dudes start going on about how its LARGE not VENTI what even IS all this made up crap WHY is it so expensive THIS is whats wrong with america and im just. ok sir can i get you anything else
littleolefee [OP] 9 points 3y ago
Looks like they ate the wrong bowl of Frosted Flakes that morning
kattsmeow17 2 points 3y ago
Hahaha we used to say boy who pooped in their cheerios?
missthemac 10 points 3y ago
Have you ever started greeting someone and they cut you off to order?
Me: “hi h-“
Them: “VENTI HOT SKINNY CINNAMON DOLCE LATTE 180°”
kattsmeow17 13 points 3y ago
Yes I figured out though. If you ask them again after you take their money they tend to be paying better attention.

Me: "that will be 3.75 please. And how is your day going?"
Them while looking for payment: "oh its ok. How is yours going?"

I have really good results with this strategy.
missthemac 3 points 3y ago
That is so lovely, I will definitely be utilizing that now.
pichulove 5 points 3y ago
My dad was guilty of this once apparently 😂
He memorized my drink order in his car and when he finally got to the box he just blurted it out before the poor barista could even say hi
LaurdAlmighty 2 points 3y ago
Is this D**j*h? Loool
littleolefee [OP] 1 points 3y ago
What?? Haha
LaurdAlmighty 2 points 3y ago
I was checking if this was my partner but censored the name lol
and-i-oooppp -1 points 3y ago
I sTaN those people
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