retsehassyla 7 points 3y ago
I’d say it’s mostly just 2/3 things (1 and 2 go hand in hand)
1. Asking too much of minimum wage workers
Ie I don’t get paid enough to do everything I do, and I can say the same for my managers. This leads to 60%+ turnover of employees, which equals more time/money spent training and hiring them.
2. Too customer focused. The needs of the employees are swept under the rug so that the customer has “the best possible experience”. It’s a coffee shop. Not Disney world.
3. Waste. I hate that we don’t recycle and most stores don’t donate “expired” food. We have a massive opportunity to bring in more customers if we offer greener/charitable solutions yet we don’t... I can honestly say that is on corporate.
If these 3 problems were solved, it would be a better company. If you’re starting a company, please make sure you
1. Ask reasonable things of your employees in consideration of their pay grade
2. Don’t go overboard with customer service
3. RECYCLE and be CHARITABLE/DONATE!!!
PS- there’s a bread place that’s popular and I eat there a ton just because of all the work they do for charity, and I’ve personally seen them bag bread to bring to shelters. It’s amazing and they get more money from me.