kid at speakerbox: can I get a grande peppermint mocha?
me *thinking they mean hot*: Sure see ya up here
kid at window: that was supposed to be a FrApPuCiNo.....
WAAHHHHHHHH I CANT happened more times than I can count
Lilium81641 points3y ago
I coach all of my baristas to ask hot or iced on every white mocha/caramel macchiato/mocha/any of the peppermint variations/all of the holiday drinks.
Works pretty well for me
lillyyoulosers5 points3y ago
I do too but the worst is “would you like that hot or iced” “the cold one” and then when they receive an iced blah blah they throw a fit of “this isn’t my Frappuccino”
pleasesurpriseme7 points3y ago
If they say cold and don’t seem sure we ask if they want it “over ice” or “blended like a milkshake” and that helps a LOT
burberrybradshaw2 points3y ago
An old lady did this to me with two mochas. She asked for “the iced one”. So annoying
baengali2 points3y ago
omg especially caramel macchiatos
[deleted]1 points3y ago
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Jezi_Belle_1 points3y ago
Yep, I ask hot or iced on every single order and get glared at by so many customers who think I think they're idiots... but it's worth it not to have to remake in the middle of a rush.
serenity_flows1311 points3y ago
Always ask
christhefireman9 points3y ago
I always ask hot, cold, or blended and people will always respond “what is blended?” Lmao there’s literally nothing we can do for people like that
mylifesamessssss [OP]11 points3y ago
LOL yeah like I literally always say “hot?” when they say this and they say yeah but when they get to the window they’re like 🤨 and i’m like 🥴🥴🥴
Yellow_Chase1 points3y ago
So accurate
BreezyForever1 points3y ago
I'm embarrassed, I just made the same comment haha!
Grobanne20115 points3y ago
yeah this is so annoying.
DraconidZinnia2 points3y ago
THIS. BUT ALSO THE OPPOSITE.
"Can I get a toasted white chocolate frappuccino?" "Sure! What size would you like?" "Grande!" "Alrighty, would you like anything else today?" "I think that's it" "Alright see you down here!"
"Why is this cold? I asked for a toasted white mocha, aren't those hot?" Me: ***headdesk headdesk headdesk***
glitchvomit2 points3y ago
THIS. and it isn't like they don't know the word frappuccino, because they whine about it and use the word at the window. i always try to double check, but like. if you know what it's called, there's no excuse. or just say "frap" or "frappe". it ain't just kids that do this either, it's folks in their 20's, too! and they rarely ever apologize or own up that they were the ones that didn't specify!
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