Ordering at the Drive window. Especially if someone drove straight to it. Have you seriously never been to a drive through before? What do you think that box listing items was for, decoration?

My customer pet peeve is the people who peer over the espresso machines and try to get the attention of who is DT bar when they can clearly see they have a headset on and have their hands full. I get asked the dumbest things, people telling me a cafe drink was made wrong or they’re looking for their cookie and I fully end up having to rip my headset off and be like IM SORRY I CANT HELP YOU and be direct them to someone who can.

that customer who watches you make everything when ur slammed and is like “when’s my drink ready??”

Mine is this, it happened today:
Customer: orders- “venti peppermint mocha” (and some good items)
I make the drink, *hot*, since she didn’t clarify.
Customer: *gets to the window, gets handed drink* “Um this is supposed to be iced “

Why the hell do customers not say if they want things hot or iced?? We aren’t mind readers! And if they got to the window and realized they had made a mistake, wouldn’t you think they’d either suck it up and take the hot drink, or apologize and say that it’s their error, but they would like their drink remade cold if possible? We get it, mistakes happen, but if you ask for your drink to be remade without any kind of apology, then we will hate you.

Or, the people who take the wrong freaking drinks off the mobile station despite the fact that *there are goddamn stickers on those cups with your name on it FOR A REASON*

Customers that speed off from the speaker box after they finish saying their order, sometimes immediately before the DTO even finishes greeting them, other times in the middle or at the tail end of the DTO repeating back their order.

80% of these customers then proceed to spend over a minute at the window reorganizing their wallet, applying makeup, adjusting the stick up their butt, etc after their items have been given to them.

“I placed a mobile order three minutes ago where is it?”
... probably in line after the other twenty drinks we have to make...

Biggest pet peeve is when I’m on register and it goes like this
Me: Hi what can-
Customer: iced Venti skinny vanilla latte with 2 add shots and soy milk for Karen

It’s like damn let’s have a conversation!!!!!!! Also I just hate when customers tell me their name when I don’t ask like you just ordered 5 drinks in a row I’m trying to remember all those because I’m still punching them in like I will ask you for your name right before you pay just please give me time

Me: “Thank you for choosing Starbucks, how are you today?”

Crustomer: “I’m good, how are you”

Me: “ I’m g-“

Crustard: “I’LL TAKE A VENTI ICED VANILLA LATTE WITH LIGHT ICE.”

Me: “........... I’m good thanks for asking, what can I get you?”

If you ask me how I am and then cut me off, I’m gonna fucking tell you how I am. And then I’m gonna make you repeat everything you said.

Okay I’m done being salty about this

My biggest pet peeve is when customers ask for cups of water while your busy making like 50 drinks!! Like why couldn’t you order it along with your other drinks. Now I have to stop what I’m doing just to get you a cup of water so that you won’t bitch and complain to my manager. I don’t mind doing it when there’s not a rush but cmon you see that my hands are full and still have the audacity to ask -_-

For me it’s customers that ask if we are open even tho they opened the door and are inside. Like if we weren’t we would have the doors close.

There's many, but for some reason, everytime I have to ask someone " what size?" I want to scream! We have various sizes, do they just want me to guess which size they want? The less I have to ask, the better our interaction will go. Along with that, a "tea", a "frappuccino" or a "sandwich" also need to be elaborated on.

When someone drives up to the drive thru and immediately yells, "helloo!?" before we can say anything.

Talking to them !

I hate when people reach for drinks without asking if it’s theirs. Especially if it’s a completely different drink from what they ordered. Like, no Chad. That venti vanilla latte is not your tall iced coffee🤷‍♀️

Edit: thought of another one...
Me: Hi there! What can I—
Customer: LARGE BLACK COFFEE ::throws money on counter::
M: Alllllllrighty then. “Have a good one!”
C: ::walks away::

SO MANY. people who come up to the counter and ask if we still have white mocha or some shit because it's not on the menu... yes we only serve the 10 drinks on the menu now.

before my grocery store started charging for water I'd get 10 kids in the same group come up at separate times asking for waters, then they would leave them on the tables.. hahah 🤠🔫