okay so. it’s a normal sunday at the bucks, having a good time on DTO. someone pulls up, i can tell he’s a good guy and wasn’t gonna yell at me. he wanted an irish cream cold brew, but we ran out. so, i reply with my go to person to blame, mr. starbucks. that’s not a euphemism, that’s just who i like to blame for things, good or bad. so i said “unfortunately, mr. starbucks didn’t send us enough and we ran out, im not too happy either.”

so he goes: “oooooh, mr. starbucks and i have beef now.”

and our mr. starbucks conversation continues, and he tries to order a nitro and our nitro lines were frozen and broken. so he says “okay okay okay, is peppermint mocha possible by mr. starbucks standards of broken equipment?”

i did laighing, along with everyone else, and tell him he made the right choice this time. we go on, he finishes his order.

he says to me “this is the most quality interaction i’ve had today, thank you, can’t wait to continue at the window.”

idk why this guy was feeling so goofy and fun, but goodness he made my and my partners days so much better. one of my favorite customer connections yet.