I used to get upset about this until my manager explained that in a few months sbux will adjust the prices of drinks to reflect how much product gets used. So in reality, the attempt to save a few cents will end up costing them more in the long run.

My team does take joy in ringing out waters with 10 pumps of syrup as custom iced teas tho.

Ohhh I hate when they get a refresher/tea with no ice, but then ask for a larger cup filled with ice. YOU AIN’T SLY I SEE WHAT U DOIN

You’re right! About five years ago people started getting matcha waters for 80 cents until corporate saw the trend and had us start using the custom iced tea button so that they were charged properly. Any time a customer wants to use water as a base for their drink, you ring it in as a custom iced tea. That’s how it’s been done at every store I’ve worked at.

I promise you all this company does not care about us and will never care about us enough to care about how a costumer tries to save a dumb .50 cents 🤷🏽‍♀️

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Personally I don't like ice or the ice watering everything down. I'd probably end up just getting light ice but not everyone likes ice.

I work in a very privileged neighborhood. They got *money* yall.

But they want to steal sugar containers so then we started using packets.

Manager gave people a 5 gallon Cambro out of being nice, they come back *demanding* it be refilled.

This lady ordered two iced venti matcha lattes with no ice, she says " I ordered these all the time and these never come with foam, I want what I paid for! "


She wanted it remade, I said that I could just add more milk if it is okay with her (was not the case) I calmly explained it can be shaken or it can have clumps of matcha floating around because without it being shaken the matcha wont dissolve. This woman comes all the time, orders the same thing and just gives all of us a hard time. She knows what to expect. I literally do not care giving more product, *except* when it comes down to morallity and people being extremely rude and taking advantage of others.

I could go on with stories. Keep in mind, all of these people can pay. They 100% can afford it, specifically in my neighborhood.

Haha it’s like me I sometimes order a trenta white peach tea no water haha take it and save it haha

Erry time.

Or the people that order 3 shots of espresso with white mocha in a venti cup I put the espresso in then ice and pack the ice in there so they get and inch for milk at best

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