It doesn't really bother me when they ask, because some customers are just curious. What really bothers me is when they try to correct me. And I'm like... I do this for a living, EVERYDAY. Stop trying to correct me if you don't know the first thing about it.

Last night i got asked for Jade Citrus Mint brewed tea, with no jade Citrus and mint majesty instead. I spent 5 minutes trying to explain it to the couple that its one or the other. They went looking to hear out any rational thought and just called me stupid and left. 🤷‍♂️

Douchey white dudes who get cortados always ask me if I know how to make it and then explain it to me after I reply that I do

I was asked if the eggnog has eggs in it, I explained that yes it does, but it’s pasteurized and therefore it’s safe, she then goes on to tell me that we told her we put eggs in the cloud macchiatos, I was like ummm no it’s egg whites in powder form to make like a meringue, she was like oh no you crack an egg in the cup, we all just stared at each other like huh? Then she asked me how the pasteurize the milk and I was like idk I’ve never made milk before. She was so insistent that we had eggs in the back for drinks.

I had a customer tell me when to stop and go while making a pour-over. Over. And over. He outright said "if you add to much water, the coffee won't be as strong." Like. Buddy. The reason we do the way we do is to make it good, and if you keep telling me to put more water in instead of letting me pour slowly in circles in and out, it won't be right. If you keep telling me to stop, then go faster, then jump up and down and pat my head, the pour-over fairy isn't going to instantly make it just the way you want. Let me make it according to standard

Idk if it’s mainly bc i’m licensed but people always ask if I know how to make the starbucks double shot on ice and even when I say yes they watch me make it to be sure i’m doing it right

that happens to me all the time when customers order cappuccinos. because we work at starbucks people assume we don't know how to make hot drinks or anything fancier than an amerciano. so annoying

It's possible they don't know if the drink is common enough you remember the recipe. Asking if you know what classic syrup is might be another way to ask if we have it.

Of course it depends entirely on the tone they use, but there is always another point of view. ❤️