quicksilver1349 7 points 3y ago
I made this account just to respond to this because I am also a rehire. #186***** if that means anything. But seriously, after that long they’re supposed to completely retrain you. It’s not a matter of not knowing how to make drinks, but they’ve added so many things in that time. This includes nitro cold brew, the playbook, blonde espresso etc. if there is any way, ask your manager to put you through the modules. They suck, but they’re super informative, even for us rehires. Your manager should have put you through it anyways, I was a shift and still have to retrain. Be vocal and tell your coworkers you don’t know everything. No shame in needing some help.
b2m0k 2 points 3y ago
I was a rehire that came back after 5+ years of being gone and once it became painfully obvious on the 1st day that I was totally out of practice and didn't know what all the new things like clean play was or how the frappucinos were built now, my store manager just had me go back through all the training start to finish. It was an easy refresh, it only took me a few hours to knock out and it helped me catch up on the changes. My store has done a lot of re hire and they tend to know how to deal with this. Rehires that are less than a year are really easy but after a year you need to go through the training again because they change so much all the time.