Starbucks Baristas: The daily grind
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Insufferable partner goes too far. (self.starbucksbaristas)
submitted by quality_reading
I’ve been working for Starbucks for around 8 months, and it’s been mostly good! I love our regulars, the smell of coffee, and the movement that makes the job interesting everyday. The work isn’t monotonous and I always love coming to work knowing I’ll be making someone’s day a little better. Unfortunately, that all has to come at a price.
My co-worker (we’ll call him Entitled Barista, or EB for short) is constantly creating issues. EB has a tendency to “clean” things, by which I mean leave the pumps still out together and throw them in the dishwasher. I saw this and asked if he’d let me deep clean the pumps today as my sort of “project”, and he STILL put them in the dishwasher, still fully assembled.
EB also has a nasty tendency to steal tips, to the point where management has done away with tips all together at my location. But yesterday he went too far.
Allegedly, he blackmailed my co-worker into “spilling tea” about things I’ve said about him, since he’s convinced I don’t like him. He even backed her into a corner and forced her to talk. I’m so furious about this, and it’s been reported to management, but I’m not entirely convinced anything will happen to EB.
Does anyone have a similar experience?
My co-worker (we’ll call him Entitled Barista, or EB for short) is constantly creating issues. EB has a tendency to “clean” things, by which I mean leave the pumps still out together and throw them in the dishwasher. I saw this and asked if he’d let me deep clean the pumps today as my sort of “project”, and he STILL put them in the dishwasher, still fully assembled.
EB also has a nasty tendency to steal tips, to the point where management has done away with tips all together at my location. But yesterday he went too far.
Allegedly, he blackmailed my co-worker into “spilling tea” about things I’ve said about him, since he’s convinced I don’t like him. He even backed her into a corner and forced her to talk. I’m so furious about this, and it’s been reported to management, but I’m not entirely convinced anything will happen to EB.
Does anyone have a similar experience?
paintthatface 6 points 3y ago
Pumps are only supposed to be taken apart and deep cleaned once a week, so technically he’s following standard. Check the daily/weekly cleaning tasks in the DRB.
sandycat555 3 points 3y ago
On that topic, if you fill the tub with the water/soap mix and pump pump pump till it pumps clear, that does clean it out pretty well. I’m pretty OCD on the “taking things apart and cleaning every bit” myself, and I’ve found acceptable results doing this.
quality_reading [OP] 2 points 3y ago
I always deep clean (take apart) the mocha pumps every time we change them out, at my store that’s the standard. As for other flavors (like White Mocha) we clean them every time we change out the syrup.
I personally find it harder to use the pumps, and generally less sanitary to just keep putting the dirty pump into fresh product. In the very least pumping cleaner through it is necessary. Leaving a pump dirty in my opinion is completely unsanitary, and probably wouldn’t pass a health inspection.
I personally find it harder to use the pumps, and generally less sanitary to just keep putting the dirty pump into fresh product. In the very least pumping cleaner through it is necessary. Leaving a pump dirty in my opinion is completely unsanitary, and probably wouldn’t pass a health inspection.
paintthatface 4 points 3y ago
They’re supposed to be washed after every use but not deep cleaned. Washed on the outside and pump soap and sanitizer through.
quality_reading [OP] 1 points 3y ago
Yes, that makes sense, we do that too, but for some of our longer lasting syrups, I just deep clean them each time we use them (like white mocha). I was deep cleaning the pumps specifically (on the date I’m thinking of in relation to this story) because they were becoming clogged, and hard to use. My partner decided to just pop the bad boys in the dishwasher, fully assembled and just leave them like that. I opened them and instantly had leftover mocha shoot out. He didn’t even do the bare minimum.
sadroommate 1 points 3y ago
Ew we deep clean our pumps everyday and I can’t imagine how gross the pumps would be if we didn’t.
marcmcbeigne 6 points 3y ago
Call the business ethics line!
Smazlynne 4 points 3y ago
I have a partner at my store that almost everyone has had issues with. It’s gotten to a point where certain baristas won’t work morning shifts because of her. I’ve seen her talk back to shift leads and even my manager and she snaps at new partners all the time because she’s easily stressed. One day it went too far and I immediately brought it to my managers attention and she did end up talking to her and things have been a bit better. My manager also suggested talking to her myself anytime an issue arises so that way this partner can know when people are having issues with her and we can keep track of conversations so if it keeps escalating they’ll have legitimate reasoning behind suspending or terminating her and she won’t feel “attacked”
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