So my friend/coworker (who is an SSV) is having some really serious family issues. She’s trying to get time off to go and be with her family because it’s really bad, BUT my manager told her she can’t leave unless she finds coverage. I understand finding coverage is ideal, but my SSV recently moved from another state so she doesn’t have many connections, no other SSV’s at our store can cover for her bc they’ve maxed out, and being with her dying family member is the priority. Plus, she’s pretty much a model employee. She’s never called in sick, she’s always shown up for her shifts, and she’s even covered shifts during her vacation time. Despite these things, my manager has basically told her that if she can’t find coverage she doesn’t get the time off and will be fired. At this point, I don’t know how to help her. What should she do? The whole situation doesn’t really seem to fit Starbucks’ values...