Mobile order: Oh I wanted that iced(self.starbucksbaristas)
submitted by That_one_shadyho
You literally mobile ordered it hot, it shows a picture of what the drink looks like and ask for us to remake it saying we messed up. Why not just know what your ordering next time?
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TrebleClefable18 points3y ago
I had somebody make one of my baristas remake her oatmeal because she 'ordered it without water'. It's not even an option of the app... people are dense.
nightmareeyes2 points3y ago
so dry oatmeal???
TrebleClefable3 points3y ago
Precisely! But it wasn't even " Oh, I didn't want water" it was "Excuse me, I actually ordered this without water" like.. the confidence. I went on the app to double check and you can't request no water. So either she was lying or she is so sure of herself that we must have made a mistake that it isn't worth engaging.
I'm excited to see if she comes back though.
priyasingh259 points3y ago
@ the person who mobile ordered a pumpkin spice latte, came to pick it up, and said she wanted a frappacino???
bbyface956 points3y ago
Someone ordered and hot coffee under the name “steamed milk” they came to yell at me and said I made their drink wrong because I didn’t add steamed milk to their drink. I told him next time to order a misto and blew his shit because he didn’t want a misto 🤷🏽♀️🤷🏽♀️🤷🏽♀️
sawawastar6 points3y ago
A regular mobile customer did that 3 times in a row several weeks ago and I had to refrain from saying, “ma’am are you okay?”
pumpkinsnice1 points3y ago
When people do that, I say “Can you show me on your app?” I then force them to sit there as I show them how to properly order the drink. If they say they’re in a hurry, I let them know the drink is being remade as we speak but I need to go through this with them so next time they don’t order the wrong drink again. I never ever act like we messed up, I embarrass the shit out of them. Nicely, of course :)
itsnotbritneybitch-11 points3y ago
How I feel about nondairy/iced drinks that usually get whip.
Barista: Oh, does it still get whipped cream?
Me: .....Does it say otherwise?
doe_skin8 points3y ago
We’re asking because people won’t tell us what they want unless we just ask
astivana5 points3y ago
A lot of people forget or otherwise just don’t say to remove the whip. I always err on the side of caution and either ask if the person is present or leave it off - it’s easier to add whip after the fact than scrape it off or remake the drink of there’s a lactose intolerance/dairy allergy.
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