When I’m on bar and people ask me about their food...does it look like I’m working on your food? And when people have been sitting in the drive-thru line and don’t have payment ready when they get to the window. Then they’re like “oh!” as if they’re shocked they have to pay

Just happened - watching me intensely like I’m some zoo animal. I made eye contact and smile to let them know I know they’re watching. No words. Then I’m in my zone putting on WC or CR and a voice out of nowhere: ‘that’s enough!’

Complaining me about their drink wait when it’s slammed (which is worse when we are understaffed) Like I get it, you want your drink. but you came in at the same time as 20 other people who are ALSO waiting 20 minutes for customized hand crafted beverages. In reality, customers should be more annoyed with the people that order in front if them than us. It’s not my fault Vanessa has 5 kids who all want venti frappucinos ordered in front of your white mocha.

Ask for a tea/refresher with no water no ice and a cup of ice

My one pet peeve: having phones shoved in my face and the customer just saying "this".

“Hi how are you!”

“GRANDE BLONDE” *tosses change on the counter*


Like... you don’t even have to engage in conversation. But don’t throw your money at me like a coin machine.

Pouring hot coffee into the condiment bar trash can WHEN IM STANDING THERE REFILLING THE SUGARS. I die a little inside every time it happens

When I’m in the drive through and hear the ‘ding!’ immediately follow by “HELLLOOOI??!!! HEELLLLOOOIOOOOO???” Ong I literally don’t give a fuck about being nice to you when you act like that

When they stop me in sequence and ask for a glass of water. No, go back to the register and order it.

I had a fellow partner ring it up for me, the sticker printed and the name was 'donotmakemekthanksbai' and I wore it on my apron for the rest of the day.

Hate it when people want to reload their cards at the window or activate gift cards. I had a woman who didn’t understand her receipt, and she held up the line for almost ten minutes while I got the SM to explain (very slowly) what the receipt said. Reload the your card on the app and come inside for gift cards. Basic courtesy isn’t hard

When someone asks for no room and I leave a smidge of room (I call it walking room) and they have the audacity to ask me to fill it to the top. It’s literally less than 2 mm.

When I’m busy working Bar 1 & someone walks up and goes “is this mine?” amongst the SEA of mobile orders flooding my counter, without so much GLANCING at the BEAUTIFUL EDUCATIONAL STICKER THAT IS FOR SOME REASON FACING ME INSTEAD OF THEM (even tho I organize them with the stickers facing OUTWARD FOR EASY READING) so I can go.

“... are you Karen?”

‘Yes?’

“Did you order a tall 2 pump skinny vanilla latte with 2 Splenda & whipped cream in a venti cup?”

‘No I ordered a vanilla latte with 2 pumps sugar free vanilla syrup, nonfat milk, no foam, extra hot with extra whipped cream.’

“Yes, I believe that is your drink! Definitely what the sticker says.”

‘Oh good.’

“have a nice day~”

*internally screaming*

Im not on register. I didn’t take your order. How tf am I supposed to know which drink belongs to you.

In addition, if you come up to be when I’m on bar to get your drinks fixed, don’t be a jerk about it. I will happily fix or remake any drink, and I know it’s frustrating to have to wait that few minutes longer, but I am a human being who makes mistakes. Let me fix them so you can be on your way. The ruder you are about something, the less I want to fix it for you :-)

when i hand a customer their drink and they snatch it from my hands and then ask if i did all the customizations. for ex: “it has three shots right?” or “are you sure it has soy?” like yes i read the sticker and made it exactly how you wanted it. those people also never say thank you they just walk away.

When a customer asks to split a venti vanilla bean Frappuccino into 2 tall cups.🙄

Okay, I know it shouldn't annoy me but I hate loading money onto peoples' apps. HATE it. If it's cash okay fine but if it's from a debit card... Ugh.

People making me pack their ONE cup in a bag makes me sick. I work on a highway store so these people cant go nowhere but their cars. Cant they just hold it in their hand till they get to their cars. They will take it out after a minute i packed it anyways. Damn.

When they ask for a strawberry acai refresher with Rasberry syrup, I have it put down on the POS. Then they say at the end "no water, add lemonade"

When people ask if I made it correctly. YES bitch I did. I don’t do this 40hrs (at least before labor cuts) a week to NOT know how to do something???

If it’s decaf I get it but like if you asked for soy I gave you soy.

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Getting hit on at work, asking that customer to please stop the advances because you’re MARRIED, then getting an “anonymous” complaint (because of course you were sent the gold member survey the day I took a stand for myself) about how rude my behavior has become for our third place atmosphere. First off, Managers get the names of the complaint for gold members, I’m glad I told my SM about the exchange because he was the only one who believed and defended me when our DM confronted me about the complaint.

Ordering a double shot iced espresso with white mocha and whip in a grande cup, then using ALL OF OUR CREAMER at the condiment bar to fill the cup to the top and having the balls to ask for more when they’ve emptied it. Like DUDE I KNOW WHAT YOU’RE DOING