I had two customers come in yesterday asking about the breakfast sandwiches. One asked if we had the sausage and cheddar and I pulled one out to show him. He just looks at me and says “oh they’re prepackaged?” I’m like “yeah they come frozen and we thaw them and heat them up.” He then laughed and looked at his friend and said “Starbucks can’t even afford to make their own sandwiches?” To which I replied “Tim Hortons makes their own, they’re across the street” (it had been an incredibly stressful morning and I was tired). The customer and his friend order lattes (no sandwiches) and spend two hours in cafe. They don’t clean up their cups and they don’t push in their chairs.