Earbuds in and continuing phone calls(self.starbucksbaristas)
submitted by PlantKrys
First of all, good morning everyone! I hope you’re all having a great Tuesday! 😊☕️ I’m just ranting a bit here but It is absolutely annoying and rude how some customers will keep both earbuds in and talk loudly to us. I have questions to ask! Do you need a splash stick? Do you need room for cream? Do you need a straw? TALK TO ME! Whats worse is when they continue on with their phone calls when they’re at the register and telling me to wait.... like.. wtf? On days where I have very little patience, I will ask them to move to the side if they’re not ready so I can take the person behind them, or just walk away and wash dishes, or start another pot of coffee, or even walk out of the kiosk to change the half and half. Most of the time, I just talk to them and pretend like they’re not in the middle of a conversation. 🤷🏻♀️ Question: how do you guys deal with customers who ignore you to continue on their phone calls?
HyruleGodess15 points3y ago
When I worked in a kiosk I did the exact same thing and was even told by my boss at the time to ingore them untill they got off the phone. Now in a corporate store I just make heavy eye contact untill they get the message
PlantKrys [OP]6 points3y ago
It’s kinda hard to ignore though BC they hold up the line, but yea, I do heavy stares haha 😅
Frecksbux12 points3y ago
Had a guy before come to the till on his phone, whispered “grande latte “ i asked his name for him to reply rudely “ im on the phone”. really wish i launched myself over the bar and threw that phone.
nahhhhnottoday6 points3y ago
Did you put ‘imonthephone’ as his name??? 😂
Frecksbux4 points3y ago
Deffo putting that as the name next time 😂 #nofucksgiven
PlantKrys [OP]6 points3y ago
Hahhaa whaaaaattt I can’t believe it! The level of rudeness is unfathomable. 🤦🏻♀️ I don’t understand these rude customers.
[deleted]8 points3y ago
[deleted]
PlantKrys [OP]1 points3y ago
I see 🤔 thanks for the tip!!
glossysejin4 points3y ago
If they are rude about it, speak louder so it matches the volume of the other person on the call and they cant think straight
PlantKrys [OP]4 points3y ago
That’s what I usually do 🤣 then they cover up their phone because they don’t want their boss to know they’ve decided to stop for Starbucks knowing they’ll be late for work 🤦🏻♀️
MunchDamonMunch2 points3y ago
I literally had this yesterday but they were talking so quietly as they spoke to whoever on the phone. I was consumed with an unbelievable amount of rage.
Ladysm1th2 points3y ago
I'll talk quieter so they're forced to either pay some amount of attention to what they're ordering or force them to yell at me to be louder. When they want me to be louder, I get LOUD "CAN YOU HEAR ME NOW??? GOOOOOD!"
PlantKrys [OP]1 points3y ago
Hahaha 🤣 I can see that!
onlygirloffour2 points3y ago
I’m sorry I can’t hear you, your headphones are in.
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