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Starbucks Baristas: The daily grind

Full History - 2020 - 02 - 05 - ID#ezm66e
103
C: I want a chai latte. Medium size. Me: Would you like it hot, or cold?” C: NO! Me: ——— ... :: stares in grimace, trying to figure out what went wrong this fast:: Sir, would you like the drink on ice? C: I said NO! M: Okay, That’s a hot chai latte. C: NO! Make it just how it comes. M: (i.redd.it)
submitted by PerfervidPiscene
Zeldaluvr2007 18 points 3y ago
So a cup full of chai syrup? 😂
tragicalyhappy 5 points 3y ago
That’s what most people drink any way.
tragicalyhappy 10 points 3y ago
You should have given him a brewed chai tea.
Saint-Claire -18 points 3y ago
No, OP should not have. The customer clearly stated they wanted a chai latte. Customers can be difficult but you still shouldn't deliberately make the wrong drink for them or make it incorrectly.
tragicalyhappy 15 points 3y ago
Yea...sarcasm...obviously I’d get them the chai latte cause I don’t want to hear them run their fucking mouth more than I already have to.
SurgeQuiDormis -4 points 3y ago
Time to take a 10 and cool off. Eat a cookie. Try not to rage out at fellow partners. 😁
Saint-Claire -2 points 3y ago
I'm not raging out at all though - all I said was to not deliberately make someone's drink wrong. The "sarcasm" wasn't obvious. There's a lot of crappy baristas that will do something like that. "tHeY wErE rUdE sO tHeY gEt DeCaF" type partners.
-Champion400- 7 points 3y ago
We’re supposed to ask? I always ring up hot unless they say they want it iced
Charimia 27 points 3y ago
Dunno about other stores, but so many people come through my store and when they get their drink they realize they forgot to say “iced”, so we just go ahead and ask to reduce remakes.
-Champion400- 6 points 3y ago
Fair
stephanie-420 2 points 3y ago
We do this in the summer cause no one EVER remembers to ask for it cold 😓
SurgeQuiDormis 8 points 3y ago
Yeah this is what I was trained as well, as the 'by the book' almost everything comes hot by standard. Buuut... Yeah. People are stupid. If I didn't ask I would have several dozen more remakes in a given day.
Saint-Claire 2 points 3y ago
Yes, it's always best to ask if someone wants something hot.
Secretly_Shadow 3 points 3y ago
I’m a big believer in training our customers. they get mad that they had to wait for us to remake it but maybe the next time they’ll say what they actually want. The only time I’ll ask questions is when it’s nondairy milk and the drink comes with whip. You don’t go to McDonald’s and complain that they didn’t ask you if you wanted pickles.
PerfervidPiscene [OP] 2 points 3y ago
Although this is very true, my partners on bar get frustrated with me for not asking when they have to remake it. We work in a mall kiosk, too- so it’s crazy at all times.
Candelantern 1 points 3y ago
This is killing me
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