So today, we had an opener and a mid call out. So it was myself the 6 am mid and the other opener for a good while. It was steady but I wouldn’t call it busy for the morning. Nothing the 2 of us couldn’t handle.

Anyway, so this woman, who was probably behind 5 people, and I make eye contact. I smile and acknowledge her she shoots me a dirty scowl, rolls her flounder spaced eyes at me, and turns her nose up at me. Strike one.

Now she’s behind the person ordering so I ask if I can get her drink started, and she goes “yes finally it’s about time.”
Strike 2.

4 shots of espresso venti cup, 1.5 stevia and LIGHT 2%. She stressed the light 2% part.

Pulling the shots and just overall annoyed with this woman I probably gave her 1.75 stevias hahaha
And like a splash of 2%. Drink at the hand off.

Woman trots her way to the hand off. Immediately demands a straw for her strawless lid. Whatever.

“I asked for 2% milk, I’m gonna need much more than that.” Okay. So I splash in some more milk. She’s still not happy. “This is ridiculous I’ll tell you when to stop.”

Strike 3. Over it.

So I ask her would you prefer i just fill the cup almost like a latte. She ignores me. So I begin to fill up the cup because I’m starting to have drinks back up at this point.

“That’s too much milk, you’re gonna have to remake that and that was very rude.”

I dump the drink and shes asking to speak to the manager. I said the manager isn’t here but I’ll be more than happy to grab the supervisor for you. At this point I also notice I’m out of stevia, and with no one to help I run to the back, tell my supervisor I’m being rude and a guest would like to speak with her. I also notice that all the stevia is at the condiment bar.

So I hear her running her mouth about how she’s never been treated so rudely at a Starbucks before how she used to run the children’s section at a big department store and how we needed more people. Blah blah blah. She acknowledges she knows we have 2% at the condiment bar but “prefers we do it.”

“Now I’m just standing her not knowing what’s going on, or if my drink is being made or not. This is insane how long this is taking.”

My supervisor is trying to talk to her to remedy this issue asking if she would prefer she make her drink. Whatever whatever.

I finally snap “ma’am your last shots are pulling I just had to grab stevia. It’ll only be a few moment.”

Ice the shots. And walk over to the handoff with 2% in my hand, okay let’s try this again. I’m trickling in the milk at this point. And I shit you not she told me to stop where I had originally filled the cup. This cheap bitch just wanted a latte.

My supervisor was like I saw how much milk she asked her for. She’s an idiot. Fuck her.

I was so upset I was shaking.

Rant over

PS

I GAVE HER DECAF