Starbucks Baristas: The daily grind
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GreenBean In Training (self.starbucksbaristas)
submitted by a_1900
Hello fellow starbucks baristas,
I just started training not so long ago. My first day was mainly on the computer doing some modules. I was there from like 3-9 pm (not sure how long i was there for) and we also did some coffee tasting. Not gonna lie, black coffee has never been my favorite but these past couple of coffee tastings have made me like black coffee more now. Second day of training i continued doing more modules and did a little bit of customer support (still a bit confused about this, any tips?) My third day I was mainly on the floor doing Customer Support. Not gonna lie, I was pretty scared of doing this and felt like I was just in people’s ways. I brewed coffee, went out to the lobby, came back to restock (also can someone run through how many milks should be in each fridge, I forget the numbers but i know it’s like 4 two percent milks and the others i just don’t know), did the cycle task, and support barista (I DROPPED A PASTRY TODAY AND THAT MADE ME FEEL BAD, KINDA FELT LIKE EVERYONE WAS JUST TALKING ABOUT MY CLUMSINESS) But in my next training session I’ll be doing bar, dto, and register. Does anyone have any tips for bar, dto, register, or anything in general ? I have really wanted to be a barista at starbucks, but these past couple of shifts have been tough. Anything is highly appreciated. Thank you (:
I just started training not so long ago. My first day was mainly on the computer doing some modules. I was there from like 3-9 pm (not sure how long i was there for) and we also did some coffee tasting. Not gonna lie, black coffee has never been my favorite but these past couple of coffee tastings have made me like black coffee more now. Second day of training i continued doing more modules and did a little bit of customer support (still a bit confused about this, any tips?) My third day I was mainly on the floor doing Customer Support. Not gonna lie, I was pretty scared of doing this and felt like I was just in people’s ways. I brewed coffee, went out to the lobby, came back to restock (also can someone run through how many milks should be in each fridge, I forget the numbers but i know it’s like 4 two percent milks and the others i just don’t know), did the cycle task, and support barista (I DROPPED A PASTRY TODAY AND THAT MADE ME FEEL BAD, KINDA FELT LIKE EVERYONE WAS JUST TALKING ABOUT MY CLUMSINESS) But in my next training session I’ll be doing bar, dto, and register. Does anyone have any tips for bar, dto, register, or anything in general ? I have really wanted to be a barista at starbucks, but these past couple of shifts have been tough. Anything is highly appreciated. Thank you (:
implicates_ 3 points 3y ago
it takes time to get good on any postion, and all positions. l
jofzarn2112 3 points 3y ago
Also, in your free time practice putting things in on the register. Also don't make assumptions always ask questions!
brokenlatteart 3 points 3y ago
It’s okay to be nervous no one is expecting you to be perfect at your job right away. And remember to ask questions, your partners are there to help you. For DT try not to say the word what, it can come of a bit rude or short even if you don’t mean it. Try to say “I’m sorry can you repeat that” or “I’m having a hard time hearing you”. Also make sure to repeat them they’re order if you’re not clear, or they didn’t sound clear when ordering it will save your times. Also if you start to see it like up call someone to help you, they won’t look down on you they’re always a rush on DT. Also take it slow on bar at the beginning don’t rush yourself by queuing to many cups it’ll only make you more nervous.
SirenGreenBean 2 points 3y ago
Practice makes perfect.
You’re gonna be slow. It’s the rule of the game. Ask questions, try to absorb as much as possible.
Don’t be hard on yourself if you have to ask questions. It’s what your fellow partners are there for. Dropping pastries happen. Mixing up drinks happen. Just apologize and remake. I’ve been honest with customers “I apologize, I’m new/just out of training, so I need to clarify this right quick” before pulling over a partner to ask. 98% have been great about it. Majority of people have been there, done that with training and being new and will be kinder/softer to you.
Wear comfortable, non slip, water proof shoes. You may go “do I really need them?” The answer is yes. I’ve spilled extra hot steamed milk on myself. A shift at my store has poured fresh brewed coffee on theirs. Another partner slipped and dislocated their knee while not wearing non slip shoes. We get 30% off at several stores that sell these shoes. Invest in them.
Make sure you take your full breaks and lunch.
Don’t forget drinks in the back. Or anything, really. It happens occasionally, but yeah.
You’re gonna be slow. It’s the rule of the game. Ask questions, try to absorb as much as possible.
Don’t be hard on yourself if you have to ask questions. It’s what your fellow partners are there for. Dropping pastries happen. Mixing up drinks happen. Just apologize and remake. I’ve been honest with customers “I apologize, I’m new/just out of training, so I need to clarify this right quick” before pulling over a partner to ask. 98% have been great about it. Majority of people have been there, done that with training and being new and will be kinder/softer to you.
Wear comfortable, non slip, water proof shoes. You may go “do I really need them?” The answer is yes. I’ve spilled extra hot steamed milk on myself. A shift at my store has poured fresh brewed coffee on theirs. Another partner slipped and dislocated their knee while not wearing non slip shoes. We get 30% off at several stores that sell these shoes. Invest in them.
Make sure you take your full breaks and lunch.
Don’t forget drinks in the back. Or anything, really. It happens occasionally, but yeah.
mintcaboodle 1 points 3y ago
Dude lmao we have people drop stuff every other day at least. On my very first day our ASM spilled the entire tub(? Bucket?) of pumpkin sauce all over the floor and that was awesome because I got to see how chill everyone was about it. Yesterday a partner dropped the last grain bagel right into the sani bucket and had to tell the lady at the drive window lmaoooo. it’s chill
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