Corporate is like, “we don’t sell drink components” then stop literally allowing it??

some stores, mainly if its a lobby store, have waaay low traffic, i had. an old shift who used to talk about her old store being so slow that everything was always done and clean so they would do things like have a frap contest just so they wouldnt die of boredom. Not gonna lie theres been some days where my store is so slow i wanted to make a tik tok drink, but a joke one where i blend a sandwich or something absolutely disgusting just for fun

I think a lot of people do it on their breaks

at my store, there’s always a slow period we can i stand and talk to each other for a minute. it can get pretty busy fast but when one person leaves, everyone clears out at the same time

I used to work in a Starget/Tarbucks and there is literally nothing to do once all of the tasks are done, so I’d just make interesting drinks and as long as they were tall, I didn’t get in trouble. Now I work in a very high volume and there is literally no time for experimentation, but the shifts are less boring.

See stuff like the cupcake or the lemon bar used to be on the menu and we still had all the ingredients for them, so I had no problem telling customers that it wasn't on the menu anymore but I remembered the recipe (with a BIG reminder for them to remember the recipe in case they order it from a newer barista).

Shit like the "Twix Frap" can fuck off though lol.

I thought that used to be a real menu item at one point

At least the bases in the cup only takes a few seconds 😂 I try to look at the positive.

& they say the TikTok drink name, not the starbucks drink name plus modifications, AND DRIVE AWAY.

Yes. A lot.

I was happy that Starbucks aleast made them menu items and gave us the recipe.


Now remember the OMBRE versions???? I told customers that those were hard to make. Which they were. I never got the layers to work right.

The worst ones are grown adults who should know better. I hate that they always phrase it like they’re sneaky and clever for doing it but we all know exactly what they’re doing. it feels demeaning that on top of the fact that many customers treat me like I’m just an interface between them and their drink, they think I’m stupid too.

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It’s a huge inconvenience. I clarified that I know it’s my job and I think we all know it doesn’t matter but when we’re selling all the bases to some of the most popular drinks to a few people and we have to tell people who are just trying to get the regular version of it that we’re out it’s annoying for everyone. And as I stated before you can’t sequence frappucinos and half the time these people come in during peak when we have a line out the door. I get it’s our job to make people happy and give them what they want but when it’s constant it gets annoying and this is sort of what this is for right? like venting about our jobs to people who understand? I got yelled at by a customer the other day because we’ve been out of the strawberry açaí base for the last few days because of one girl who comes in everyday in the morning and gets three trentas, no water no ice. We literally had to have somebody be put just on cold bar and the two on hot bars on peak and ignore the CS role (which is vital) because a group of middle schoolers came in with like six of these tiktok drinks. It’s obnoxious. I’m glad you feel the way you do but I can’t relate lol. This is fast food at the end of the day and people aren’t treating it like that but expecting it to be quick. I’m irritated and I feel like I have a right to be.

Custom fraps can be annoying to make, and throwing off our inventory with cups of base can cause us to run out early and have to deal with irate customers who, for example, can’t get their strawberry açaí/pink drink.

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I agree with you entirely. I just like to make people feel good, and I really enjoy this job for that reason.

Make the moment right really created monsters.

dude have u read the thread...it’s been mentioned at least 6 times i feel lmao

u want a cookie bro

I only like it when it is slow, and I have time to interact with the customer. What I don't like is when people come through the drive-thru and say, "Can I have a blah blah frappucino," and then get upset when I say I need a recipe or when it is not exactly how the picture looks. I especially don't like it, if it happens during peak. Otherwise, I don't mind it.

See I enjoy making fraps, making them look freaking adorable and giving someone their little treat for the day.

But tea lattes make me want to jump into a volcano, everyone has the thing that gets them. So my partners know that I'm always down to make their frap, so they'll help me start those tea lattes. Takes all kinds, the best baristas I know hate fraps, and that's more than ok, that's great!