got to work at 8:30, busy morning but we’re doing okay, i’m on front register. twenty minutes in a woman comes in and sees another customer leaving with her traveler that she pre ordered, and asks for one of them. i tell her it’s going to be a little bit of a wait, since we have to brew the coffee for it. she starts getting huffy with me, saying “you don’t already have them made? i have a meeting to get to and i’m bringing the coffee.” “no ma’am, they’re made to order, i’d be more than happy to make you one, it’s just going to take a bit.” “this is ridiculous, just give me eight medium hot coffees and cream on the side.”
in what world would we just prepare travelers to sit on the counter and get cold? she then proceeded to bitch about how long it was taking to pour the coffees, i feel bad for the people she works with