Ok slow down. Calm down, you need to start using policies. You can not come at it like your message. I know your dealing with a lot and you are frustrated. If you want things to work out then you need to start playing the game.

There is several things here that are not right.

The partner handbook is your friend. Not the one they give you, the digital one that is always updated. You can find it on the partner hub, all of the policies you reference have been updated.

First it says directly that you are not responsible for finding coverage when you call out sick. If your Sm requires you to get coverage call partner resources and report the violation of the policy.

Second it clearly states that you are not required to ever bring in a doctors note. As an SM we are not allowed to even take them. So you can call out and the SM has to take responsibility. Which means you do not have to tell them why you are taking the day. It can become and issue if you are doing it every week or if you run out of sick time.

The issue you can run into is that all partners are subject to store needs. A good SM would ask for your help.

You do not need to have open availability to be a shift or to transfer. You have to be in good standing, the DM could over ride and say no. Are you on any kind of performance management? If not you can request a transfer. You SM can’t really stop it and has to give you a solid reason if not. Also they have to send it within a certain amount of days.

Read the transfer policy. Second go to your DM again. Carefully write out what has been happening. What solution you need. If the DM isn’t listening and won’t help you go back to partner resources. You might want to carefully ask that the issues be documented. That you feel that you SM is not doing the right things and they are acting in retaliation of your needs.

The way things work is if you report to partner resources, your partner resources manager talks to you dm and your dm talks to your Sm. But the partner resource manager while equal to the dm and is separate in the command structure. If you are not getting there take it further to the area manager. Which both the dm and partner resource manager report to.

Be aware that mental health matters and is a big topic today within the company. What you are asking for is not unreasonable. Remember that it is a give take situation. If you behave poorly you lose.

Also that accommodations are rarely granted, you would need to get a doctor to support your needs. You would need serious documents to make a solid case. Your SM saying that you would need to get one means that are telling you they are unwilling to support your needs unless they are told directly they have to. Which they were support before without an accommodation.

This is when you contact your District Manager and Partner Resources. Shift Leads and Store Managers are often buddy-buddy with each other and will say things, such as “X won’t like that, X won’t accept that,” just so you will back down. SMs are just that—Store Managers. They are cautious of their higher-ups, who often don’t see how the store operates on an everyday basis. You need to contact both PR and DM immediately and tell them how you’re not being accommodated for, because they cannot fuck with your hours nor deny you of your availability needs nor a promotion due to an illness, mental or physical. I’m sorry you’re going through this. Please get this done ASAP

Oh and I'm now on the schedule barely 18 hours a week putting me in jeopardy of losing my benefits soon and making my checks 16 hours short so I'm struggling to pay my bills, picking up shifts at the other job means working 6-7 days a week. I feel like I'm drowning.