There are some crazy addicts out there. I can’t believe customers would wait more than a half an hour at our drive thru these days. The craziness extends to closing where we’re cleaning, lobby lights are off, doors are locked and people are still banging on windows trying to order. There was some guy that even managed to corner our shift to making his drink as he refused to leave. Another that drove up and knocked on the drive thru window when we were obviously closed.

When they sit at the speaker box for literally 20 minutes waiting for us to open and order 3 venti frapps. Who needs that so early!?!

My drive through was wrapped around the parking lot all day, every day, since the quarantine. We had somebody outside to direct traffic. Customers kept saying "wooow this line is insane" to all i could respond was, "yeah, crazy how many people ARENT in quarantine". I asked one couple what they were doing today and they said, "oh nothing, we just decided to go out." : ) its actually kind of frustrating seeing how many people are contributing to the problem because they just absolutely needed their frap. I mean no disrespect to people who are coming to SB who actually need a drink or food because there might be very limited resources in their area. on a positive note: tips are up.

I’m sorry, but..... as a caffeine addict myself, I wonder: how hard is it to make coffee at home or buy a caffeinated beverage and keep it in your fridge? Waiting in a parking lot for a Starbucks to open is just delaying your fix.

People are weird!

There are so many out of work security guards that Starbucks could hire security guards if it's so "essential" to stay open. Baristas should not have to deal with this

The smart customers are staying home. Dumb people are flocking to SBux. Anyone else have customers that are trying to WALK through the DRIVE THRU? We have had to turn multiple people away because it's not safe and we can't be responsible if you get hit by a vehicle!

On the other hand: I'm very grateful for our regular customers who are tipping and being appreciative. Someone brought us donuts today. Not just regular glazed donuts, either. The fancy assorted box with all different kinds of icings and fillings.

We have a guy that’s been sitting at the speaker box for 45 minutes every morning waiting for us to open. It’s so irritating, the first time it happened we told him we didn’t open till 6 and he said he knows but he doesn’t have anything better to do so he’ll wait. Wtf asshole

I was DTR yesterday and this guy pulls up.

Me (opening window): hey, how ya doing?

Him (holding cash): don’t touch my hand.

Cool. Good talk. Prick.

I was at a cafe store (not mine) the day before we went DT only and I got to be door bouncer. Well, we weren’t letting anyone grab mobiles just handing them to people to reduce contact. Ya know cause people gotta touch all the mobiles to make sure it theirs. Anyway, this woman goes to grab one and I’m like here I got those for ya and she then gets frustrated and says “well now you’ve touched my cup” never mind the fact that someone had to touch her cup to make the drink. So I just replied and said “well we’ve been washing our hands every 30 minutes and taking precautions” I think my response threw her off guard and she just walked out.

We have this one regular Bruce that we all love dearly and he's quite old. He came to the store and he's the only customer that we were honest with we just yelled through the speaker box "we love you Bruce but don't come here go home!! And I offered to give him some via packets if he didn't have a way to make coffee but he says he did and we were like we love you but it's not safe here!!" And he promised he wouldn't come back until all this was over