As of late, we've been having a lot of crabapples come through our store that'll complain and rag on us for every little thing, especially now that we're having only DT. I had a customer curse me out for another customer ordering at window, and even just today someone tried to haggle the price of their pike with cream while people were waiting in line behind them. Today was pretty crummy overall, but then someone comes into DT and orders a "Mocha Cloud Mochaccino" and it floored me. Obviously I didn't say anything to correct her initially, and punched in a cocoa cloud. I don't know what it was about it, maybe I just needed a pick-me-up, but something about Mochaccino tickled me to the bone. Thanks for perking my day up at least a little bit, Mochaccino lady!