Starbucks Baristas: The daily grind
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Karen: “Nooo, not the Honey citrus mint, I WANT THE COLD BUSTER!” (i.redd.it)
submitted by me-meme-account
bedusseyy 88 points 3y ago
had a man start yelling at me when i repeated it back as a hcmt and i was so over everyone’s attitude i snapped back “actually sir this is no longer a secret menu item, it was added to the menu as the honey citrus mint tea, will that complete your order?”
thememequeenv3 72 points 3y ago
"Will that complete your order?" 💀
I_love_you_drugs 30 points 3y ago
The only problem I see with that is that a lot of people DO know that it’s officially on the menu (or think it always has been) but they think its official name is a medicine ball.
jShag2014 10 points 3y ago
Thank you. Why not just explain this to them?
TylerTheBox 31 points 3y ago
Think op just snapped, had a similar incident in trying to explain the difference between a blonde americano with cream vs a blonde latte, then had her bs-ing about me messing up her drink.
Ended up wanting a blonde latte with breve, said it tasted watery (tf?), remade it, person at window accidentally handed back the 1st one, she said it tasted perfect. Customers just be like that.
Ended up wanting a blonde latte with breve, said it tasted watery (tf?), remade it, person at window accidentally handed back the 1st one, she said it tasted perfect. Customers just be like that.
lilBalzac 18 points 3y ago
We do explain it. Then we get yelled at. Then they ask: “yeah but what is the medicine? Why can’t you tell me if it is Tylenol or Advil or what?” And we say: “no, really, there is no medicine, never was medicine and the forty people behind you are now angry at me because of you yelling at me is somehow my fault. Please, for the love of God, just scan your app and proceed to the handoff. Your drink is already waiting.” And they turn around and say to the other customers: “can you believe the morons that work here?” And we go to the back to cry.
[deleted] 10 points 3y ago
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I_love_you_drugs 7 points 3y ago
Why not? I’m just trying to move them through the drive thru as quickly as possible because there’s 15 cars behind them. I usually try to rattle off a quick quip explaining things like this but some people just want to fight. They pull up angry, knowing they can yell at a barista about their macchiato and then drive away feeling high and mighty.
nobullshitplz 4 points 3y ago
Keep going. I want to know how he responded
eyeileen 40 points 3y ago
I seriously never understood this hype.. for one it’s NASTY and two that lemonade has so much sugar it would never cure a cold
MrLeopard901 18 points 3y ago
As a person who has had it, it kinda soothes the throat and the green tea and honey have "benifits". Its just is a nice minty lemony drink to have when you feel like shit. Does it actually cure my cold? No... but it just like clears throat and its tea so who knows. But in the end, every drink is not gonna be everyone's cup of tea (so punny cuz its tea)
rszdemon 11 points 3y ago
Just saying as a student of medicine and the child and younger sibling of doctors, the lemon and sugar do nothing.
Hot water would “clear your throat” as much as this drink.
Please stop ordering it as the amount of sugar actually feeds bacteria in your throat.
Hot water would “clear your throat” as much as this drink.
Please stop ordering it as the amount of sugar actually feeds bacteria in your throat.
MrLeopard901 1 points 3y ago
Again, does it do anything? Probably not. It’s a remedy. I’m not trying and I don’t think anyone is trying to contest what anyone has said. Its not a cure all it’s just tea with lemonade and honey, it’s like any tea that will make you feel better. Is anyone claiming that this with magically cure your cold? No.
If you wanna get real technical the common cold is a virus and a sore throat comes (for most common cases) also a virus which aren’t alive. If someone had a bacteria infection, like strep, no one is gonna wanna drink a hot sugary thing because your tonsils hurt.
In the end, it’s a good drink and if you don’t like it you don’t have to drink it
If you wanna get real technical the common cold is a virus and a sore throat comes (for most common cases) also a virus which aren’t alive. If someone had a bacteria infection, like strep, no one is gonna wanna drink a hot sugary thing because your tonsils hurt.
In the end, it’s a good drink and if you don’t like it you don’t have to drink it
bunnybelle98 -3 points 3y ago
a student of medicine? i’m sorry but you haven’t even taken the mcat yet. don’t misconstrue your own authority to make definitive statements like this, it would have been enough to relay what your family members said. i will also pull the family member card though: my uncle is an ent, which is the specialty that would specifically deal with throat infections, and i’ve never been warned about eating sugar while sick. this may be a situation where individual drs opinions vary because there might not be enough evidence one way or the other.
rszdemon 9 points 3y ago
Id have taken the MCAT already if it didn’t get delayed constantly by COVID. I’m also a certified EMT and work at a doctors office as an AAMA certified medical assistant twice a week. I think I’m allowed to stay I’m studying medicine.
It depends on what illness you have. Some bacterial infections (like strep) can feed off of sugars. While lozenges and popsicles are recommended because sugar coats and can help numb the symptoms of a sore throat, they can also cause it to worsen and last longer.
It’s why a lot of lozenges are strong mint instead of sweet when they advertise it as “medical” instead of candy. It’s easy to make it palatable with strong mint flavors, which can also help clear sinuses.
But if you want to drink half of the recommended daily intake of sugar in 8 ounces of it to soothe your throat, go for it. (To be fair, though, almost everything we serve that isn’t pure coffee has a ridiculous amount of sugar in it)
I don’t dislike people ordering this drink, I got over it pretty fast. What bothers me is people going out of their way to drink this to “avoid getting sick” or because “I’m sick and need it” during this outbreak and exposing others to whatever they have. We’ve even had someone call (pre COVID) to demand a refund because they drank 3 the day before and still woke up sick.
It depends on what illness you have. Some bacterial infections (like strep) can feed off of sugars. While lozenges and popsicles are recommended because sugar coats and can help numb the symptoms of a sore throat, they can also cause it to worsen and last longer.
It’s why a lot of lozenges are strong mint instead of sweet when they advertise it as “medical” instead of candy. It’s easy to make it palatable with strong mint flavors, which can also help clear sinuses.
But if you want to drink half of the recommended daily intake of sugar in 8 ounces of it to soothe your throat, go for it. (To be fair, though, almost everything we serve that isn’t pure coffee has a ridiculous amount of sugar in it)
I don’t dislike people ordering this drink, I got over it pretty fast. What bothers me is people going out of their way to drink this to “avoid getting sick” or because “I’m sick and need it” during this outbreak and exposing others to whatever they have. We’ve even had someone call (pre COVID) to demand a refund because they drank 3 the day before and still woke up sick.
VentiEggBite 18 points 3y ago
The term “cold buster” has the same insidiously chaotic energy as “steamer”.
adlct5 16 points 3y ago
I've never head people call it the cold buster. Sounds funny out of context tho 💀
OriginalJokeGoesHere 14 points 3y ago
Before we closed I legitimately started telling people "we're not a pharmacy" if they ordered it by the wrong name. When has it ever been okay to get minimum wage workers sick so you can have your sugar water?
i-am-lizard-queen 11 points 3y ago
Add the sick tea
Jay-rodMo 7 points 3y ago
I call it the Corona Ball 😂
michwanderlustdust 7 points 3y ago
Who started calling it Cold Buster? I had a lady come in the other day at my temporary store and she said another batista told her it was a cold buster. We were confused because it's either HCMT or Medicine Ball. I thought she was talking about some secret menu drink or something.
beingalivesux 3 points 3y ago
it’s beeeeen called cold buster for a minute. I heard it quite a bit back when I first started, before the HCMT was added to the menu with that name/medicine ball on the recipe card. they really should have thrown cold buster and sick tea on the recipe card just to avoid confusion.
the drink originated from the secret menu on the internet. but like, since there’s no one single secret menu there’s a lot of different people posting a lot of different recipes with different names. so they went with medicine ball and gave it their own name (to throw yet another moniker into the mix) and here we are..........always getting confused
the drink originated from the secret menu on the internet. but like, since there’s no one single secret menu there’s a lot of different people posting a lot of different recipes with different names. so they went with medicine ball and gave it their own name (to throw yet another moniker into the mix) and here we are..........always getting confused
kellscorner 4 points 3y ago
I’ve always ordered it as the medicine ball tea, and I feel bad because they tell me the name every time but my memory is so shot I can’t remember by the next time I go in. I’m a barista as well, so it’s like even worse because I don’t want to be that customer.
Miturtleessuturtle 7 points 3y ago
I honestly can’t blame you though, corporate has an obsession with cramming as many words together as they possibly can and passing these ridiculous tongue twisters off as drink names.
lost_wayward_son 3 points 3y ago
nO i WaNt ThE SiCk TeA
scooter3145 3 points 3y ago
We got people also asking for medicine bottles🤣
spaceenoughtogrow 1 points 3y ago
Who in the fuck calls it a cold buster? Where are you from?
kimmbelly 1 points 3y ago
it’s gotten out of hand at my store people now start saying “medicine bomb.”
scooter3145 1 points 3y ago
Don't forget sick tea, lol!
YellowSphinx 1 points 3y ago
This brings me back. Feels bad man
lilBalzac 1 points 3y ago
Also when someone orders it the baristas know that whatever name the customer called the drink, the customer ordering it should be known as a “Super-Spreader.”
blueteas 1 points 3y ago
i was looking at the teas today and it hit me that both teas are herbal too so there’s not as much healthy benefits even as an actual tea would like green tea
BoostedR3 0 points 3y ago
From what I’ve learned the different between HCMT and medicine ball is that medicine ball is a HCMT with pumps of peppermint
tragicalyhappy -12 points 3y ago
Should've replied " Yes the medicine ball, got it" and then proceed nonchalantly...
TylerTheBox 7 points 3y ago
I’ve been told to repeat it back by the correct name by my SM, same for when they say “large”, I say “Venti”, and will explain if they ask.
NyanBecca 4 points 3y ago
That’s weird bc the barista basics part of the training they say not to correct people if they say small, medium, or large because it doesn’t create the third place or makes the customer feel unwelcome or something like that
TylerTheBox 3 points 3y ago
Not in a condescending way ofc, just when repeating it back. I’ve personally always felt it helped more with my connections cause I can goof on Starbucks and their wacky naming system ¯\_(ツ)_/¯
NyanBecca 2 points 3y ago
Oh yeah for sure I was more confused I guess why your SM would tell you to correct people when in the training it says not to, I think it’s really great if you can use that moment to get a laugh on someone. Especially regulars “medium, grande, venti, whatever you call it” lol
tragicalyhappy 1 points 3y ago
Yea if you try to force the Starbucks lingo upon customers, you come off as a presumptuous dick of a barista. Which sadly there are more of than you would think.
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tragicalyhappy 1 points 3y ago
It all depends on the context. If you perceive the customer to be open minded then yeah politely let them know what the item is correctly named on our menu. If you're dealing with a Karen (like this post is indicating) it's not worth the frustration. Just charge them correctly on the POS and move on.
[deleted] 1 points 3y ago
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