My manager has to tell people at 7 o’clock “hey due to Covid 19 our store now closes at 7 thanks for coming by bla bla bla bla” and they will pause for 2 seconds like “wait, y’all are closed??”

No haha jk go ahead and order hahahahahahhahahahaAHAHAHAHAHHA

Let them sit there. Morons. When we close we turn headsets off and don’t open the window

That is exactly when you turn off the headsets and just don’t respond to them. They’ll figure it out.

I went out in the line and cut it off last night. Don't be abused.

My store has been closing at 3pm for the last several weeks because we were down to 10 partners and that’s all we could afford to staff. I’ve been going outside a few minutes before 3, letting anyone that arrives to the line before 3 get served and turning anyone else away that pulls up after. I stand there until the line gets down to a point where I can block the entrance to the drive thru with an A-frame sign that has our hours on it, then I go back inside and help them knock out the rest of the line before I do my cash management. There have been days where we’ve had 20 cars in our stack and I’ve had to turn away a dozen cars, but I think this is the best way to operate with customers at our core, while also not letting my partners be abused by keeping them an extra hour after they’re scheduled.

I’ve certainly had some try-hards attempt to convince me to let them into the line, but I don’t allow any exceptions and most people are very understanding and cool about it. I also make it a point to tell them where the next closest stores are that are open later.

We put out a sign when it’s exactly 6 so no other people can come through. We want to go home, not take orders after we’re closed. Of course, if there’s a line currently at 6 we’ll take note of the last car and do it that way.

Last night I was taking out the trash after closing at 9pm and EVEN THOUGH the speaker said the usual closing statement, I had three cars from the drive-thru window ask me if we were still open...

1) The speaker just informed you this Starbucks is closed
2) No one is welcoming and asking for your order

Seems people can’t put two and two together lol

for everyone saying “take off your headsets”, we do! i’m the ssv and i have my baristas take them off the moment we close and i decide if we take a few extra cars after that....i only do it for 5 minutes or so and then i cut them off. we had been talking in the parking lot for an hour after close and witnessed 3 cars pull up and just each wait at the ordering screen so it was really funny and i thought i’d share😅😂 also we would try to block our drive thru if our local community weren’t idiots and drive over anything we put to block the drive lol

I would have just turned off the headsets and ignored them, closed and walked out. And if a customer was like “why isn’t anyone answering” I’d be like “we’re closed dude, you didn’t get the message when no answered? Or how about when my manager told you we’re closed”

NOOOO THIS IS MY FAVORITE THING LMAOOOOO MAYBE SOMEONE WILL ANSWER IN ANOTHER 5 MINUTES KEEP TRYING GUYS

Sometimes when we get a line after close one of my coworkers pretends to be a robot and do a automated message 😂😂😂

We’ve been closing at 6 recently since rona, so We closed at 6pm yesterday, as opposed to our regular time of 8:30pm, and as my closers and I were walking to our cars, 4 cars went into the drive thru, and just sat there for like 10minutes. I was thinking to myself, just please go home...

Fr. Some girl was begging “PLEASE OPEN AGAIN. I NEED MY COFFEE!” then we had another girl say “y’all have to stay open until 9:30” (like we used to), and we told her we will be next week but due to covid-19, we close at 8:30 so she told us to fuck off , like no YOU fuck off lmaoo

Our store was closing at 8 (now we went back to our regular hours, closing at 11) and there was one night where we closed as usual and at 8:02 this woman came through, I told her we closed at 8 and she said "okay" and pulled away. Thought that'd be the end of it.

She pulls up to the window and makes the motion for me to open the window, I shake my head no. She keeps insisting, but still I don't open it. She gets frustrated and rolls her eyes. I'm reading her lips as she says all she needs is a bag of espresso, then continues to motion so I open the window. I remove my mask so she can read my lips and tell her we're closed. She keeps insisting, so I just walk away from the window and she pulls off like a bat out of hell.

We started putting cones up in the drive through to stop people coming through

Idiots

Dude, we close at 7pm currently and when it is time to close someone will park car in the drive thru... sideways, backwards, etc. WHY CANT YALL READ THE SIGNS?

Lol I know this Starbucks! My best friend used to work at that location in HS!

While I was working at a different store while mine was closed, one of my regulars showed up and missed the cut off by 2 minutes, got sandwiched in by cars and was stuck in the line until it cleared out. He wasn’t mad but he recognized my voice and gave me a thumbs down. Hurt me man 😔

We put our a-Frame in drive so that people can’t come through and a “Karen” has the audacity to move it! She got to the window and let us know she moved it ‘cause she missed the cut off yesterday...


I had no words.