Starbucks Baristas: The daily grind
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"we're all united through the green apron" (self.starbucksbaristas)
submitted by asocial_hermit
I just need to rant about this a little.
My store had the weird part 1 of the training where you basically all sit around and listen to a podcast where they tell you all this cult like bullshit of "we're all united through the green apron" then do a weird meditation where you're told "think of someone you love, now think of customers coming back to your store" and i really don't know what to think anymore.
It's weird and too cult like i don't like it. I just don't get it, I don't see how it's not problematic to explain what empathy by basically saying to us "we don't care about you but you have to care about customers because this was a hard time for them and we need to understand that this was hard for them."
This was super pointless and super cult-y and I think the only people in our store who took it seriously were our SM and our store's shift who is trying to cozy up to the SM. But I guess when Starbucks pays you a salary and gives you health insurance and retirement like you would drink that kool-aid and insist other people feel the same.
My store had the weird part 1 of the training where you basically all sit around and listen to a podcast where they tell you all this cult like bullshit of "we're all united through the green apron" then do a weird meditation where you're told "think of someone you love, now think of customers coming back to your store" and i really don't know what to think anymore.
It's weird and too cult like i don't like it. I just don't get it, I don't see how it's not problematic to explain what empathy by basically saying to us "we don't care about you but you have to care about customers because this was a hard time for them and we need to understand that this was hard for them."
This was super pointless and super cult-y and I think the only people in our store who took it seriously were our SM and our store's shift who is trying to cozy up to the SM. But I guess when Starbucks pays you a salary and gives you health insurance and retirement like you would drink that kool-aid and insist other people feel the same.
alycrawford42- 27 points 3y ago
Millions united by a shared trauma maybe. But not the aprons. 🙃
gone_gay 6 points 3y ago
6 caramel ribbon crunch order at the window while understaffed PTSD
alycrawford42- 3 points 3y ago
BuT iTs EsSeNtIaL
_Pulltab_ 16 points 3y ago
We had ours today, too. It was cringey, but I have a different perspective on its origins and purpose:
1) I used to do this for a living. I was in HR and designed and delivered these kind of sessions as part of my job. Sorry. Don’t hold that against me. My point is, it’s not uncommon for companies Starbuck’s size to employ these kind of tactics. It’s a common strategy related to trying to establish and maintain a certain kind of culture. I’m not saying their motivations are pure, but, it’s not all that unusual or sinister.
2) the mediation (which was awful, by the way) is also not new to Starbucks. Loving Kindness meditation is a very standard type of Buddhist meditation. There are loads and loads of varieties of it. I’ve actually employed it quite a bit on my own in a variety of ways. This was one shitty, though, and in my opinion, gimmicky.
1) I used to do this for a living. I was in HR and designed and delivered these kind of sessions as part of my job. Sorry. Don’t hold that against me. My point is, it’s not uncommon for companies Starbuck’s size to employ these kind of tactics. It’s a common strategy related to trying to establish and maintain a certain kind of culture. I’m not saying their motivations are pure, but, it’s not all that unusual or sinister.
2) the mediation (which was awful, by the way) is also not new to Starbucks. Loving Kindness meditation is a very standard type of Buddhist meditation. There are loads and loads of varieties of it. I’ve actually employed it quite a bit on my own in a variety of ways. This was one shitty, though, and in my opinion, gimmicky.
ReEliseYT 16 points 3y ago
Yup, working a service job in capitalism fucking sucks enough as it is, I hate it when corporate try’s to pretend we’re a family or doing something important. I make coffee and endure verbal abuse for money, most of which goes to the corporate, it’s nothing more.
SparrowDot 1 points 3y ago
Did yours also have a communion coffee tasting? Cuz me and the partners out of shot of the SM were silently laughing beneath the masks.
[deleted] 1 points 3y ago
[deleted]
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