So we had a new bean on bar and she was doing splendid!! Along comes a lady who orders a grande mocha frappuccino. Easy peasy. This beans got it!! She accidentally put mocha drizzle on it. No biggie! It's just some extra love in there drink. Drink gets handed out to lady. Lady comes back through the drive thru because she didn't want mocha drizzle. We remade her drink and told her to keep her original one because we can't take it back. The lady says "oh but I don't want this one" (I couldnt even explain to her what the mocha drizzle was) "I'll just leave this here". AND SHE DROVE AWAY....
stinkersmell6 points3y ago
"Actually, I'm allergic to mocha drizzle. I can't have this one"
stfuari7 points3y ago
omg i’ve had someone get a caramel frap and my coworker put extra caramel by accident but who cares it’s extra! well she told me she was allergic to caramel. to make it regular. like HUH?
stinkersmell1 points3y ago
at least the caramel syrup and caramel drizzle are two separate things, so maybe thats... what she meant? i dont know
[deleted] [OP]1 points3y ago
[deleted]
cfuqua2 points3y ago
personally i would not use the term 'lady' for that one
Tarable-031 points3y ago
She wasnt rude enough to call a bitch but she was annoying enough for me to enunciate "lady" very sarcastically
elcoffeeboi199 points3y ago
She should be thankful the green bean put mocha drizzle on there! That was a $6 Frappuccino she just wasted!! (Since the drizzle is 50 cents extra)
Tarable-031 points3y ago
Try explaining that to the commenter below. 😂😂
golden_pinky8 points3y ago
Could you imagine giving that much of a shit what's in your dessert? Like oh hey they accidentally put more of my dessert in my dessert, how dare they.
mhgl-6 points3y ago
Can you imagine paying $6 for a drink and it’s wrong?
People shouldn’t be rude, it’s completely unnecessary and unbecoming, but it isn’t unreasonable to expect your drink to be correct.
Tarable-031 points3y ago
Can you imagine complaining about a little drizzle that literally tastes exactly like what's in your beverage that you just ordered? Maybe not, because her drink was remade and the initial "wrong drink" was a freebie because we made the moment right. But its unreasonable for the barista to be irritated about her leaving it on the windowsill when she was told we cannot accept that back into the store. What a shame for that new bean to purposely ruin that chicks drink, and possibly even her entire day!!
mhgl0 points3y ago
We’re already in agreement that the customer’s behavior was out of line. I think you may want to go to work and try the mocha drizzle though. That shit tastes like bitter poison.
I don’t want anchovies on my pizza either. I understand that you don’t see it as a big deal since you watched the green bean make it wrong but let it go out anyway, but it isn’t your money to make those decisions with.
Tarable-031 points3y ago
Do you not know that the mocha sauce and drizzle are the same thing?? Is your pizza sauce made with anchovies?? I get it if she put caramel drizzle on a mocha frapp but same flavor drizzle shouldn't be that big of a deal. I did correct her when I saw it but I wasnt gonna have her remake it. I personally think mocha, not just the drizzle, tastes like garbage. However, the moment was made right and an apology was given whilst explaining we were training. During a pandemic. And free drizzle to no extra cost to the customer, is where we draw the line as a heinous action taken by the barista.
bloodyartworks2 points3y ago
on my first day yesterday i was handing out drinks and one lady parked somewhere, got out of her car, came up to my window while i was handing somebody else their drinks and complained to me that her drink didnt taste right. i told her to go where mobile order pick ups will be and we can remake it for her. she then just leaves her drink on the ledge, and we arent allowed to take drinks back inside that customers have already touched due to possible infection
Tarable-031 points3y ago
Lol alright dude. Live in your world of perfection. 😘
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