This is a very scattered rant
Today was ridiculous. For some reason we started doing cafe transactions this week when we were suppose to start it this upcoming Monday. During midday today it was absolute madness. I was in charge of handing out mobile orders and charging people in the cafe area at the same time WHILE ALSO SETTING UP THE 7 DRINKS people are ordering in cup holders, and handling remakes. Like how the fuck am I suppose to do that when there’s always someone in line waiting to order and 5 people coming in every 3 minutes to pick up mobile orders that I have to pass out, while also setting up delivery. I feel really bad for the people on mobile bar too, because they also have to handle cafe. Then customers get frustrated because they’re waiting too long. Not to mention the mobile area is a disaster and everything is scattered. Its really hard to gather drinks and food for certain people when I have people asking where their drink is & On top of that my shift lead is not even being understanding, they’re kind of a dick towards me and was acting as if I’ve gotten training on handling this situation that’s completely new to me. There’s not even a proper system in place. On top of that there’s 10 people in Cafe area that do not know how to distance themselves and don’t use their face covers correctly. I feel super unsafe. I don’t know why we can’t just go back to drive thru and mobile pick up only :( I am scared for when cafe is actually open next week :/
sincerely,
a very sad, cold, cheese danish