I’d talk to your SM about it first and if it gets really bad maybe call PCC. You could also consider transferring to another store, I can assure not all stores are like that and some are amazing and positive.

This is unacceptable on their part. Definitely contact a higher-up. SM > DM > Partner Resources

i’m so sorry that that was ur first starbucks experience :( and i hate that the SSV’s were the ones picking on you too!!! definitely contact either ur DM or partner resources and transfer. i’d say try covering at other stores first to get a feel of it and see if you like it. each store has a different energy, different goals/priorities, and different customers! good luck, sorry about ur experience, we support you!! update us on where u get to transfer!

Oh my god I literally just posted in this subreddit about my similar situation. I started in the beginning of February. Basically, I have issues with two of my shifts. We’ll just call them Cassie and Mia. Mia is always micromanaging me, and says smart ass things all the time. She gets on to me for things I was never taught or informed on, too. She tells me not to turn my back to the window when I’m on DT (even when the window is closed), but a different shift told me to close the window if I was going to turn away from the window. But I’ve kind of learned to deal with Mia, since that’s kind of how she is, but she seems cool with other people and isn’t on their ass as much. However, Cassie always makes me feel small. Whenever I ask a question, she will look at me like I’m worthless and stupid. She has the most condescending tone when she speaks to me and will roll her eyes at me. The other day I was on DTO, and I asked her if she had put an item in the oven. She gave me that look and said “....yeah....it’s in....” However, on a different day, she will get on to me about not communicating with people about what’s in the oven or what I’m waiting on at the window. I feel like nothing I do is good enough, but my fellow partners are very cool and kind to me, and they know how to be helpful. I don’t know what to say to help you. I have been told to tell my manager, but she just isn’t an approachable person to talk to. I already have trouble talking to her. Plus, the SSVs and the manager are hella cliquey. I don’t know, but just know that you aren’t alone in this situation.

I’m so sorry that you are going thru that. Not every store is like that! I would definitely look into transferring. Make time to talk to your SM. I sincerely hope he/she is someone you feel comfortable talking to. I wouldn’t leave it to a shift. That environment is by no means what Starbucks accepts. I hope you find your store!!!