I’m wondering how other stores customers are doing with the mobile only pick up stores. My store has very clear signs, as well as very clear lines marked outside where to wait, yet everyday we just get moshes of people circling around the door, in each other’s faces, trying to come in at the same time...

And I’m very nicely letting people know it’s only one customer at a time, we’ll be right with them, and to please wait on the line. Which is followed by the customers circling right in front of the door!

At every other restaurant or super market I’ve been to, when there is a line or signs set up everyone seems to get it...

So is it just starbucks customers lacking the ability to follow instructions? Is this what you’re experiencing? Or is it just the area my store is located being surrounded with ignorance?