When I was at a high volume cafe off an interstate, our tip rate was only $1/hour or so. Sometimes went to $1.25-50.

I transferred to a low volume cafe in a neighborhood, no interstate, not many office buildings nearby or anything to give us much business. I see the same customers a lot. Our tip rate is also $1-1.5 on average.

Local coffee shops that use POS systems such as Square are able to make near double their hourly pay because of tips. Most of our orders are through cards. Yet people cant tip through a card payment. They can tip through the app, which doesnt occupy as many of our sales. They can tip through cash, which hardly anyone carries. I hardly ever have to give someone change for their order because no one pays in cash.

Lets be realistic, Starbucks likely wont give us a raise. But allowing us to recieve tips through card payments wouldnt come out of their greedy pockets. Even if just 20% of people left a $0.50 tip, that'd be a nice boost.