When you’re front register and you’ve had a total of 2 customers in 3 hours(i.redd.it)
submitted by glittterturtles
GLIcy102 points3y ago
I wish that was our problem it’s literal chaos the whole day
mamma_burrito26 points3y ago
Saaaaammmmmeeee it’s so frustrating. I wish we had proper staffing during peak.
GLIcy17 points3y ago
Lol we do it’s just some partners are stronger than others and unfortunately the strong partners are all super jaded so since covid has started they’ve reduced their availabilities
mamma_burrito13 points3y ago
We just need one more body but they won’t give us the hours for it until we “earn” them so we’re just drowning everyday for a solid three hours. I totally get the jaded feeling though. I have a lot of partners feeling that way right now.
[deleted]1 points3y ago
[deleted]
misodeadinside68 points3y ago
Lmao! That’s how I feel... I just go around and look for something to do. Oven. Sweep. Sanitize. Lose my sanity.
Millerboycls099 points3y ago
Not necessarily in that order
mastaofdeath5 points3y ago
Lose sanity. Sanitize floors. Sweep oven.
soysaus5237 points3y ago
wanna trade
dt line around the block open to close
glittterturtles [OP]9 points3y ago
Oh, our drive through line is straight hell 24/7. It seriously never ends!
soysaus526 points3y ago
are you not doing cash and register and cs?
glittterturtles [OP]4 points3y ago
Our front register person was also on warming, and we had a few streaks where DT was all drinks no food. We never really know what the day will hold!
jatar28898 points3y ago
Pumpkin latte spice
grossest_doggo7 points3y ago
I only just found out today that other stores aren’t doing great, I thought they were getting slammed like we were
glittterturtles [OP]5 points3y ago
We had been SLAMMIN as every other store within 20 minutes of us was closed for a little while, and it’s thankfully calmed down since they’ve reopened but we still get a solid rush in DT from about 8 am to 6 pm. Please make it stop, lol
JCaligirl4202 points3y ago
This is us, we have a line that starts at open which is 5:30 and doesn’t stop until about 6-7pm. On Monday we had a customer in drive at 5:15. I looked at the other partners and said DO NOT take their order yet. She was mad that we didn’t because she could see us in there, I was like yes and we don’t open until 5;30, she wanted to know why we couldn’t just take her order since it was only a latte, I let her know because the mastrenas weren’t even ready
GregThePrettyGoodGuy6 points3y ago
I was at the store from 9:30-6:30 today, and it was either dead or packed - so let me tell you, I’m feeling this
official_koda_5 points3y ago
At my store my shift is just helping people who come inside. There’s still a DTO person up front, but they’re not helping inside customers. That doesn’t make sense to have someone just doing POS now.
[deleted]3 points3y ago
\*hands you venti cup of ice\*
cush43 points3y ago
Im in a cafe store and can’t imagine 3 hrs and nothing to do. We run a 2, 3 or 4 part coverage in Go Mode all day long. Register is a planted position but does warming on mobiles. It’s odd to me that you’d not have work. Cute sticker though
marilynmansonsbitch1 points3y ago
Ideally as I was told the front reg should be planted meaning no gathering, no supporting, strictly front reg. If the store has the labor for partners for other positions, then that’s what by the book they should be doing. We don’t have the labor and we’re extremely high volume so we can’t have them planted, but my boss said if we had the labor that’s pretty much how it would be.
cfuqua3 points3y ago
this is a fantastic poem actually, the "no water" seals it so nicely
and-i-oooppp2 points3y ago
I wish we had this problem, our drive through is non-stop.
glittterturtles [OP]2 points3y ago
Ours is too! Our cafe is very, very quiet though haha
dubiya002 points3y ago
I do the same thing but I cheer on my baristas on bar saying stuff like “you’re doing awesome!” or “sink or swim” lol jk.
brutalbutts2 points3y ago
Consider yourself lucky. I’m lucky if I can take a second to breathe-_-
JCaligirl4201 points3y ago
And then you can’t breathe through the mask and running around feels like you e run a marathon!
brutalbutts1 points3y ago
Exactly!
thedeadwillwalk2 points3y ago
I'd gladly trade stores with you.
JCaligirl4201 points3y ago
We have been soooooo busy and the cut in hours is showing, I don’t get less hours, oh no, I get to work 9+ hour days Every. Single. Day.
elysemosunset1 points3y ago
🤣🤣 we r so busy
22759211 points3y ago
Shift leads should receive empathy training, and be taught to regularly ask baristas how they're doing, and taught how to read partners' emotions, and how to treat them/give them a better work environment.
As Sbux isn't really making money at this point, having baristas here is really just to support/pay baristas, so if they want to leave early, they should be encouraged too.
JCaligirl4201 points3y ago
SSV here, I have been such a cheerleader for my baristas, if I’m not on bar or another planted position with them I’m telling them on headset how amazing they are and how thankful I am for them!
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