Your store can't have the potential 20 hrs per employee per week in order to qualify for LOA.

So when your store has 600 hours that need to be scheduled in a given week, and you have 30 baristas, you wouldn't qualify because technically everyone could be working 20 hours so in the eyes of Starbucks, that's enough to go around, thus not working is voluntary ie. Not there problem.

Its dumb, because obviously shifts will have well more than 20, leaving less available hours for everyone else and even if you get 20, that might not be enough to pay your bills

Its good for the low traffic stores but mid volume stores are linda screwed