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Starbucks Baristas: The daily grind

Full History - 2020 - 06 - 08 - ID#gzds4l
57
“UH YEAH LEMME GET A UHHHHHH” (self.starbucksbaristas)
submitted by SkaagiThor
anyone else get irrationally upset when you hear this phrase on DTO? 😡
mykotman12 51 points 3y ago
I hate when customer pulls up to the order screen and immediately screams “HELLO!!!”, and once I do my normal greeting, they are like “ummmmm hhhmmmm uuuhhhh can you give me a min?”
GLIcy 10 points 3y ago
I hateee it like yes we’re open, you’ve been waiting in a line for 20-30 min why do you need to yell hello right when you get to the box like you know we’re going to get to you
mykotman12 8 points 3y ago
And even though they’ve been waiting in line, they still don’t know what they are gonna order. They had plenty of time to decide.
GLIcy 4 points 3y ago
Rightttt or when people order a drink for literally someone else and at the window they’re like this doesn’t look right, but like ITS NOT FOR YOU HOW WOULD YOU KNOW. One of the tik Tok drinks is “wicked” and it’s matcha cold foam with a pink drink so it’s like Glinda and elpheba and it looks gross tbh and the mom was like ehhh I don’t know about this and I’m like have you had it before what does it normally look like? And she said I don’t know it’s for my son...BRENDA YOUR OPINION DOESN’T MATTER THEN
Gorbon11 22 points 3y ago
Someone actually pulled up and immediately said: hello?! And then immediately pulled all the way to the window, stopped for a moment, and then backed all the way back to the box to order. Our customers are a different breed.
Critical50 2 points 3y ago
I think something happens to their brain when they repeatedly visit and we just have to be nice and endure their stupidity.

A lady came in yesterday sooo happy she found a confetti cup. She was saying she was actually about to buy the confetti cup on ebay for like $50..why?

These people are strange man.
pleasesurpriseme 18 points 3y ago
“yeah uh I NEED a-“ no you fuckin don’t need anything. Use your manners.
aintdeadyetmf 14 points 3y ago
the day i hear i customer begin their order with "may i have..." is the day i happily comp a customers entire order
pleasesurpriseme 2 points 3y ago
I’ve had a few customers who are just super polite and I love it. My SM is delighted when she hears us being charming on the headsets too so sometimes when I get, “May I please have a...” I like to throw back something like, “you used please and thank you, you can have anything you want.”

I’ve definitely comped parts of orders for politeness. Or you’re being patient? Or otherwise super sweet? Excellent, enjoy the rest of your day.
aintdeadyetmf 5 points 3y ago
it should be normal to do this but i do have sympathy for some who are having a bad day. i just know from years of experience in customer service, that no matter the day i'm having, if i'm feeling up for starbucks (or insert any other restaurant) then i'm feeling good enough to treat the workers with kindness. there's really no excuse for being an ass. i just assume those ppl have never worked in customer service and treat them accordingly to how they treat me. :)
suenologia 6 points 3y ago
i’ve caught myself parroting it back to them passive-aggressively like “oh? okay, so you *need* a trenta frappuccino, anything else? 🙄”
toto517n 12 points 3y ago
No one ever tells me what size they want
Critical50 3 points 3y ago
I love when they just list off 10 drinks and I have to cut them off with "what size?"

And its the most complicated question.
ReEliseYT 7 points 3y ago
This comes up so much in my therapy sessions🤣

I’m glad that I’m not the only one who feels unreasonably depressed by our customers inability to order a cup of coffee.

Though it does make me like the ones who can order well all the more. I don’t even know this one guys name but when he orders ‘2 venti iced Carmel macchiatos’ I feel like I’m singing the response when I ask ‘extra shot’
wonderess221 3 points 3y ago
when i greet a customer and tell them i’ll be with them in just a moment (usually because i’m handling a transaction at the window and the customer needs my attention) and they decide to start ordering anyways..
dj-dawg18 3 points 3y ago
What I hate is when a customer pulls up and tells me what they want before I can even answer >:|
GildedDreamer25 3 points 3y ago
my personally pet peeve saying is “i need a *blank* “ like no you don’t need 8 pounds of sugar
barcoleo 1 points 3y ago
I hate when I’m doing something and come to the register to help them and they just go “can I get uhhhhhhhhhhhhh hm uhhhhh” Makes me so mad
AndrewtheRey 1 points 3y ago
I’d rather them say “I want” than “I need” but I’m an anal person
toto517n 1 points 3y ago
I just take all the drinks down and wait for them to realize I set them all as grande
BeardiesRule112 1 points 3y ago
Ew
perfecktenschlog 1 points 3y ago
“GIVE me uhhhh” NOT WITH THAT ATTITUDE
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