Starbucks Baristas: The daily grind
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Interesting Conversation Ideas to Connect with Customers?! (self.starbucksbaristas)
submitted by bilo1227
Hello fellow partners!!
I work at a drive-thru location and because it’s ‘Order 2000 different flavor Frappuccinos’ season, my SM neeeeeeeds me to keep customers entertained while they wait.
Recently I’ve been asking customers what TV shows they’ve been watching in quarantine and it really seems to help! I ask them to give me a summary on what it’s about etc etc.. But, I obviously can not keep asking regulars about what TV shows they’ve been watching 🤣
What do you guys do? Let’s help each other out!!
I work at a drive-thru location and because it’s ‘Order 2000 different flavor Frappuccinos’ season, my SM neeeeeeeds me to keep customers entertained while they wait.
Recently I’ve been asking customers what TV shows they’ve been watching in quarantine and it really seems to help! I ask them to give me a summary on what it’s about etc etc.. But, I obviously can not keep asking regulars about what TV shows they’ve been watching 🤣
What do you guys do? Let’s help each other out!!
legosandtears 13 points 3y ago
I do survey questions at the order box to buy us a little extra time :)) For example, I've asked people their favourite cheese, spice or soup. I write it down and announce the winner when I shift positions or end my shift. People get really passionate about it, and I've been able to be introduced to new food I had no idea about!
dancing_durian 2 points 3y ago
I feel like people nowadays either reconnect to an old hobby or pick up a new hobby during quarantine. If you do that yourself, you can start by saying what you do and people tend to relate and share their experience. Maybe sharing recipes if you know regulars who cook or bake. If people are visiting from out of state, maybe you can recommend places to eat and visit.
bilo1227 [OP] 1 points 3y ago
Thank you!!
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