Let’s give a meaningful raise to EACH and EVERY partner.

Do they have any idea how freaking exhausting that is? Specially for those of us introverts that are already trying hard to make small and meaningless small talk in an endless drive thru line?
It's so hot and we're breathing in hot air because of the mask, we don't have access to water whenever need it (just breaks)... those expectations are insane. I'd love for some empathy to be extended our way.

Why does anyone think customers want this? If I could get the same product from a vending machine without interacting with a person, I would.

Does the connection between my foot and their ass count?

I can still hear the voice of my SM who would constantly watch me when I first started and would say “don’t forget to make those customer connections!” through the headset. I quit after a month because I got so tired of being forced to carry conversations with customers who clearly didn’t want to talk.

"How can we improve our company?

Source better coffee?

Increase wages so that we attract more mature people and get better work ethic?

Oh I know. Lets have them socialize more with customers. It cost nothing too!"

okay, but when i do try to make meaningful connections, it’s always, “keep them to under a minute!!” :/

I got talked to for over connecting. Lol

Make meaningful connections with EVERY customer, OH, but also keep the store immaculately clean and constantly stocked and don't get out of customer support routine, OH and also keep DT times down to 5 seconds!!!1!

Me when the licensed store says we should ask for names for drinks, but the customer stands there the whole time watching us so we never have to call anything out 😑

Starbucks sees the real joy and spark that happens when a barista is able to actually connect and effect customer's lives and says **ok now do that with every customer**. It's an impossible task from the start

Which left toe? And why that one? Is it blueberry flavored?