Karen cop sounds like the most cursed of combos wtf

That was pretty much it. I basically looked up once and said ‘I’m good!’ and then turned away. If you were curious about the drink, it was 2 packs of peach tranquility, steeped for 5 minutes, then some SFV, heavy cream and sprinkle with cinnamon on top. She hasn’t come in again since. At least not on my shifts. She goes in the morning and my SM loves her.

True. Another customer could record it then. I wish you the best.

That’s a totally valid point. I was using my experience (as a White woman) as a frame of reference on this, with the experience that we defer, always, to customers, regardless of how ridiculous the request or how rude they are. But my experience isn’t the default experience, and clearly that changes when looking at it through a Black person’s perspective. Thanks for calling me out on that.

I don't know - I came across a lot of those people in my three years at Starbucks, and none of them were cops. I'm a POC and even I was wondering what that had to do with the story.

I try to keep as many advocates on our side, cops or otherwise. And in my experience, the cops I would serve at my store always treated me very well and were easy to make conversation with. I would gladly take an officer as a customer over a boomer who thinks they can tell me how to do my job.

It sounds like you happened to get a customer who was a Karen in a cop uniform. They exist, so I'm not surprised. I just don't think it's healthy, especially in this climate, to blame it on them being a police officer. We need less division, not more. 😔

To be honest, I have regular customers like that who don’t wear any kind of uniform who come through my store. Most of the time the folx we get who have v specific orders are patient and understanding with us when we don’t get it quite right, but some of them are impatient. It sounds to me like this customer could be an opportunity to exercise those customer connection muscles. Ask her about what she likes about keto, or if she’s tried XYZ popular keto food/drink, or ask her about what she likes so much about her drink. Especially since you got a whole 5 minutes of tea steeping time to yak with her, why make it more awkward and frustrating than it needs to be?

The stats about being in uniform and unwarranted violence aren’t encouraging, but that doesn’t mean that we have to take this person’s bumbling w/ her drink order personally. Why not get curious instead?

That still didn’t have anything to do with being a cop. Are you saying you don’t make drinks correctly for other customers? You’re not making a lick of sense here

Actually, I work at Starbucks. And you sound like the partners that whine about fucking everything. You hate the corporation you work for? Quit and open one to compete with it. Stop being reactive and be proactive.

It takes little effort to make the drink right the first time.