Starbucks Baristas: The daily grind
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Severance got approved! 204**** signing off. (self.starbucksbaristas)
submitted by rinkydink_pizzacrust
5 1/2 years with the company, I’m so excited to be done! My store was very toxic and my manager would sit me down for hours to just yell at me and not listen. She was the cause of my very first panic attack and what set off months of anxiety. I went to her with a sexual harassment claim and she told me to ask the person why they did that. I’m set to start graduate school and I’m excited that Starbucks is behind me now. Good luck to the rest of you and I hope your stores and customers treat you well. I will be lurking. 😂
dancing_durian 4 points 3y ago
Best of luck to you. One thing I noticed about your post and actually it has been brought up again and again many times in both this sub and r/Starbucks - why do female managers/supervisors often straight up deny any sexual harassment claims or even in some cases, doubt the validity of claims brought up by female partners? It’s disheartening to see. Do you think maybe the managers are not comfortable discussing that particular area? Maybe they themselves had bad experiences and wanted to put that behind them? Thoughts?
rinkydink_pizzacrust [OP] 3 points 3y ago
I can’t speak for all managers of course, but I believe I was the target of some major bullying + mental abuse through my store manager. I was the longest partner at that store, so I don’t understand why she wouldn’t believe a partner who’s had 0 issues about it in the last five years. I truly believe she did not want to have the conversation with that partner specifically because we had an issue with it amongst two different partners in the past and she had that girl write out a whole statement and fired the partner who was sexually harassing her.
Kind of relevant to the story, my harasser showed up to work drunk before and I sent them home, my manager collected statements from every partner on that floor and accused me of gossiping about it when we all saw them drunk and stumbling.
As a supervisor, I would address partners if another partner brought up a concern to me. Ex: Partner C kept asking Partner A for a ride home after 12am close. A felt very uncomfortable with giving C a ride home, brought up her anxiety with me and I sat C down and explained that A wasn’t comfortable with doing that and they would need to find another method of transportation. C had declined other partner’s offers initially because they really really wanted A to take them home. I asked C to reflect on their behavior and try to understand why their actions made A uncomfortable and it never happened again.
All female managers / supervisors are not created equal. I would be interested in hearing how the surrounding store managers to me would handle it, considering they are both female as well. How have you heard of male management handling it?
Kind of relevant to the story, my harasser showed up to work drunk before and I sent them home, my manager collected statements from every partner on that floor and accused me of gossiping about it when we all saw them drunk and stumbling.
As a supervisor, I would address partners if another partner brought up a concern to me. Ex: Partner C kept asking Partner A for a ride home after 12am close. A felt very uncomfortable with giving C a ride home, brought up her anxiety with me and I sat C down and explained that A wasn’t comfortable with doing that and they would need to find another method of transportation. C had declined other partner’s offers initially because they really really wanted A to take them home. I asked C to reflect on their behavior and try to understand why their actions made A uncomfortable and it never happened again.
All female managers / supervisors are not created equal. I would be interested in hearing how the surrounding store managers to me would handle it, considering they are both female as well. How have you heard of male management handling it?
dancing_durian 3 points 3y ago
The only experience I had was my former SM (male) handling one of our female partners got harassed (to an extreme degree) by a Brinks driver (yup! People that handle our money) He was following protocol but was too passive in the whole thing. In fact, nobody in the store knew about this and the only reason I knew was I got an explosive phone call for this partner’s boyfriend, thinking I was that SM and telling me that she went home crying after every shift. I was angry at my SM for his passive response to not only any partner, but an excellent partner who is loved by everyone. And in my book there is no excuse to handle someone’s traumatic experience in that manner, I would also say that former SM (who eventually demoted himself and moved to another store) was going through A LOT. Like a nasty divorce where he actually left his hometown to get away from anything that reminded him of that.
rinkydink_pizzacrust [OP] 3 points 3y ago
Oh man, I would be so scared if it was a Brinks driver. That poor girl. There’s no reason it should be handled so passively, I’ve thought about calling corporate and basically tattling but I’m trying to understand the abuse is behind me and that store will never ever change. It’s a sad reality. Ugh, but the Brinks (at least in our area) carry guns on them. I know they can’t pull it out for no reason but it’s wildly intimidating.
dancing_durian 3 points 3y ago
And the worse part was, sorry, trigger warning, that driver threatened my partner. He said, according to her, (after she informed him she had a bf): ‘I don’t care about your bf! I’ll take care of him’ and put his hands on his gun. I was horrified when I learnt of all this later.
That’s the sad reality that I’ve come to accept with so many workplaces is that no matter how much you fight and have it in you to want change, it’s this system in place with all the people in it that you just can’t do anything about. Wish you the best with any decision you make in regards to putting it behind you. And any decision is valid, no matter what.
That’s the sad reality that I’ve come to accept with so many workplaces is that no matter how much you fight and have it in you to want change, it’s this system in place with all the people in it that you just can’t do anything about. Wish you the best with any decision you make in regards to putting it behind you. And any decision is valid, no matter what.
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